Bilingual Commercial Insurance Advisor - Sales at BrokerLink · Moncton

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.  

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.  

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

- Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

- Share plan & other savings

Salary range (but not limited to):

48,800 - 59,600

Incentive plan

Commissions & other performance incentives: Expected, but not limited payout potential of 10-15% of salary (subject to personal and team performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Bilingual Commercial Insurance Advisor to join our Commercial IBU Sales team in New Brunswick!

As a Commercial Insurance Advisor on our Independent Business Unit (IBU) Sales team, you’ll build trusted relationships with small business clients and tailor coverage solutions to protect what matters most. While answering incoming calls from our French- and English-speaking clientele, you will sell commercial insurance products to our New Brunswick, Nova Scotia and Prince Edward Island customers and help them find insurance solutions that meets their needs. You will foster a climate of trust, close commercial sales, and provide excellent and timely customer service.

If you are motivated, sales oriented and have a passion for exceptional customer experience, retention and growth, we want to meet you!

Your work schedule: 35 hours a week. Monday to Friday, 8:30am to 4:30pm or 9:00am to 5:00pm

What you’ll do here:

• Provide front-line Commercial Insurance sales and customer service for small businesses.

• Quote, sell, and write new business for new clients through inbound (queue) or outbound (prospecting) calls.

• Work collaboratively with the Service team to prepare documentation for insurers, complete clients applications, issue insurance certificates, process changes and review renewals.

• Contact Underwriters and Adjusters to discuss guidelines and policies.

• Keep current on underwriting rules and workflow processes, and actively participate in training initiatives.

• Process Account Receivable activities.

• Participate in community marketing initiatives.

What you bring to the table:

• Bilingualism (French-English) is mandatory considering the necessity of answering calls and providing services to both French- and English-speaking clients.

• Previous P&C Commercial Insurance experience, or at least two years of Personal Insurance experience.

• New Brunswick General Insurance Agent License - Level 1 is required (or willingness to obtain it).

• Demonstrated sales competencies; outstanding sales acumen and negociation skills.

• Excellent customer service skills and ability to resolve conflicts effectively.

• Solid critical-thinking skills and comfortable navigating ambiguity.

• Proven ability to handle multiple priorities successfully.

• Strong verbal and written communication skills in both French and English.

• Accountable, goal-oriented, proactive and self-motivated.

• Ability to work as part of a team as well as independently in a fast-paced environment.

#LI-Onsite

This role is a new member of our growing team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. 

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.  

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!