Academic Co-ordinator at British Council in Mexico City, MX

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

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Role Purpose: Deliver high-quality English language teaching to learners within the Business, Industry and Government (B2BIG) sector, creating engaging and effective learning experiences that meet the needs of diverse customer groups and support successful learning outcomes. The role is responsible for planning, preparing and delivering learner-centred lessons, monitoring student progress, and providing regular feedback to maximise performance and achievement throughout programmes. In addition to teaching responsibilities, the role supports the successful delivery of B2BIG contracts by coordinating course materials, monitoring assessment activities, supporting client reporting, and helping to manage customer requirements throughout the learning journey. The postholder contributes to maintaining high academic standards by supporting teacher development initiatives and promoting best practice in English language teaching. Working closely with colleagues, clients and stakeholders, the role ensures the consistent delivery of high-quality services that meet customer expectations and contractual commitments. Through excellent teaching and effective programme support, the postholder contributes to the British Council's reputation for quality, supports business growth, and advances its mission of building trust and understanding through education and cultural relations.

Main Accountabilities: Teaching Deliver high-quality English language teaching for up to 20 hours per week, ensuring lessons meet learner needs and British Council standards. Complete all teaching-related administration accurately and on time, maintaining high levels of learner engagement, progress, and customer satisfaction. Programme Management Coordinate the planning and delivery of B2BIG courses in partnership with Operations teams, ensuring appropriate teacher allocation, resource availability, and operational readiness. Provide teachers with the information, materials, and support needed to deliver courses effectively, while monitoring academic quality and responding to stakeholder feedback. Oversee course administration, including registers, reports, and follow-up actions to ensure a seamless customer experience. Product & Service Delivery & Development Support the delivery and continuous improvement of General English, Business English, Professional Skills, and bespoke English for Specific Purposes (ESP) programmes for corporate clients. Conduct needs analyses and placement assessments to identify appropriate learning solutions and ensure programmes align with customer requirements. Monitor teaching quality through observations and coaching, remain informed of market developments and competitor offerings, and contribute to the implementation of new products, services, and learning materials. Leadership & Management Provide leadership, academic guidance, and line management support to teaching staff, ensuring high standards of performance and professional practice. Support teacher recruitment, onboarding, induction, performance management, and professional development activities. Contribute to academic management and operational leadership through participation in management meetings, shift supervision responsibilities, and collaboration with colleagues to ensure the effective delivery of corporate learning programmes. Relationship & Stakeholder Management Build and maintain strong relationships with corporate clients, acting as the primary academic point of contact for teaching-related matters. Lead and participate in stakeholder meetings to conduct needs analyses, review learner progress, discuss programme outcomes, and gather feedback. Work collaboratively with internal and external stakeholders to ensure client expectations are met and opportunities for continuous improvement are identified. Compliance Ensure all teaching and programme delivery activities comply with British Council policies, procedures, and standards relating to safeguarding, equality, diversity and inclusion, health and safety, information governance, risk management, fraud prevention, and environmental sustainability. Promote a culture of compliance, professionalism, and accountability, ensuring these requirements are consistently embedded across all aspects of programme delivery.

Role specific skills • Demonstrate Subject Knowledge (Higher Level) • Engage and Motivate Learners (Higher Level) • Create a Positive and Inclusive Learning Environment (Higher Level) • Plan and Deliver Coherent Lessons (Higher Level) • Make Use of Assessment and Feedback (Higher Level) • Manage Teaching and Learning Resources (Higher Level) • Uphold Professional Responsibilities and Values (Higher Level)

Knowledge and Experience Minimum/essential • Extensive experience in teaching English to a range of adult learners, including within a business English environment or for corporate clients. • Experience in teaching relevant age groups including: o Adults General English 18+ (800+ hours) o Adults Business English 18+ (800+ hours) Desirable • Experience teaching one to one classes. • Experience in stakeholder relationship management. • Experience of line managing/coordinating teaching teams.

Education/Qualifications: • University degree in a relevant subject or discipline • DELTA (Modules 1, 2 & 3) or currently studying towards

Language Requirements • Full Mastery of English across 4 skills, equivalent to CEFR C2 (IELTS Academic Paper Band 8/9 in each of the 4 sections) • CEFR B2 level of Spanish (spoken and written)

Closing Date: Applications will close at 3:59 PM UK time on Sunday, 8 November 2026 Please note that candidates must have the pre-existing, legal right to work in Mexico, at the time of application.

Important information: Location: Mexico city, Mexico Contract Type: Fixed term, 2 years

Salary: 34,356.00 gross per month

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org