Head of BGS, India at Brink's in Mumbai, Maharashtra, India

Head of BGS, India Location: Mumbai-Head Office Head of BGS, India The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. We are seeking an accomplished and dynamic Head of BGS, India to join our team in India. In this role, you will play a critical part in the commercial and operational excellence function of the country,  contributing to our ongoing success and strategic goals. Key Responsibilities: Position Summary This role is accountable for driving profitable growth, strengthening customer relationships, optimizing pricing and go-to-market models, and ensuring alignment with global frameworks. The Head of BGS will partner with country leaders, regional operations, and global product teams to accelerate adoption of innovative cash and digital retail solutions. 60% of the responsibilities of this position will be commercial expansion in country including revenue and profitability acceleration, 40% of the responsibility of this position will be overlooking operations, lean & efficiency and operational excellence Key Responsibilities Commercial Strategy & Growth Define and execute the commercial strategy for Precious Metals, Luxury, Storage and other LoBs aligned with global and regional business objectives. Identify growth opportunities by market, customer segment, and service line; prioritize pipeline development and new business wins. Lead customer segmentation, value proposition refinement, and share-of-wallet expansion initiatives. Develop and implement strategic account plans for top National, regional and global clients, in coordination with country leader and global KAM programs. Financial & Pricing Management Own P&L accountability Design and implement pricing models for LOBs, ensuring alignment with cost structures, inflationary trends, and competitive landscape. Drive disciplined margin improvement initiatives including price realization, rebate structures, and contract profitability analysis. Sales Leadership & Enablement Lead, coach, and develop a regional commercial team; build high-performance sales capabilities across hunters, farmers, and key account managers. Embed commercial excellence frameworks including sales process discipline, pipeline management, and CRM adoption. Harmonize incentive structures and KPIs to drive revenue growth, retention, and margin expansion. Customer & Market Development Strengthen and expand long-term partnerships with key banks, retailers, fintechs, and government stakeholders. Position Brink’s as the trusted partner for global Key Accounts Monitor competitive, regulatory, and macroeconomic developments; anticipate market shifts (e.g., digital adoption, central bank policies) and translate into commercial action plans. Governance & Collaboration Collaborate closely with Regional Team, Global Product Leaders, and Operations to ensure seamless execution and alignment with the Brink’s Strategic Framework. Ensure commercial governance through contract reviews, bid approvals, and pricing delegation of authority (DoA) compliance. Operations and Operational Excellences Operational strategy and efficiency; develop and implement strategic plans to improve operational productivity, performance and cost efficiency Set, monitor, and enforce quality standards, KPI, and performance matrix. Streamline processes including manpower management supply chain and logistics to ensure efficient operations. Ensure compliance with industry regulations and maintain high standards of workplace safety and ethics. Qualifications & Experience 15+ years of progressive leadership experience in B2B with strong exposure to commodities, valuable management, cash management, financial services, logistics, or adjacent industries. Proven track record in leading multi-country/regional teams Strong commercial acumen in pricing, contract management, and P&L accountability. Excellent stakeholder management and negotiation skills with C-level customers and regulators. Ability to operate in a matrixed global organization, balancing strategic and tactical priorities. Fluency in English; additional regional languages a plus. Education: Graduate or MBA degree