Key Account Manager at Brillion in Tucker, GA

Company Description

Apogee Interactive is the leading provider of web-based energy analysis and customer engagement software for utilities. We offer residential and commercial applications that help utilities offer cutting-edge engagement tools to their customers. We serve utility companies all over North America.

Apogee is a privately held, small, woman-owned business, and we are in our 25th year. Our company is headquartered in metro Atlanta. Our team is comprised of a sales force, software developers, and administration. Currently, we are expanding our sales staff.

Job Description

The Key Account Manager will: Manage sales and relationships with assigned clients and new target accounts by establishing trust and rapport. Add value to the relationship by identifying and resolving business issues through the use and upsell of the Apogee solution. Understand the clients’ goals and objectives, create an opportunity to educate them, and demonstrate how Apogee products can facilitate meeting their objectives. Average portfolio size is $1,000,000+.

Primary Responsibilities are:

· Drive and close new and upsell opportunities founded on understanding business objectives.

· Hit sales targets on a quarterly and annual basis.

· Serve as the Apogee contact with assigned clients.

· Conduct account review calls/meetings with a regular cadence.

· Develop product analytics on a prescribed basis and discuss with clients.

· Develop dossiers on assigned clients.

· Facilitate the resolution of issues / problems as identified by clients.

· Provide input and guidance for sales and marketing teams when assistance is needed.

· Conduct appropriate research, attend conferences or training and participate in professional and trade organizations to stay current with the leading trends and approaches to the business.

· Evaluate results to ensure organizational objectives are being met.

· Contact clients 60-90 days in advance of contract renewal to discuss renewal and adding new products.

Qualifications

Must-Have:

· Bachelor’s degree or higher in any business or engineering field

· 4-7 years of experience and competency with client services

· Passion for excellence and desire to work with best-in-class team

· Excellent communication skills including interpersonal, written, verbal, and listening skills.

· Self-motivated, team player

· Ability to build relationships quickly

· Ability to stay positive in a teamwork environment

· Computer skills with proficiency in Microsoft Office suite of products

· High-level integrity and ability to maintain confidential information

Good to Have:

· 5+ years of experience selling to utilities

· Experience within the energy or utility industry DSM

· CRM experience

· Entrepreneurial attitude with a desire to learn and continuously improve

· You seriously care about what you do and appreciate collaborating with your colleagues

· Passion for excellence and desire to work with best-in-class team

Additional Information

Apogee offers a base salary with commission, a full benefits package, including medical, dental, and vision, and life insurance, AD&D, short- and long-term disability. We also offer flexible spending accounts (FSAs), a 401k with company match, and more. We have flexible work hours and staff training.

Our expectation is that staff members are in the office daily (unless traveling for work), and we offer a lovely office suite, company parties and picnics, and a great group of people to work with in an upbeat environment.

If you apply and we are interested in moving forward with you, you will receive an email with three questions to respond to. From the email responses, we will contact candidates for an in-person interview to meet the hiring manager and some of the Apogee leadership. We look forward to working with you!

All your information will be kept confidential according to EEO guidelines.