BrightSpring Health Services→
Homecare Scheduler at BrightSpring Health Services in Cleveland, TN
Skills
Job Description
All Ways Caring HomeCare
Overview
Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Read below for information on this opportunity and apply today!
External Job Description
The Scheduler is responsible for effective service delivery to clients, guiding, and directing Direct Support Professional (DSP) schedules. The
Scheduler will assist with the assignment of appropriate staff to clients, schedule client services, identify problem situations and assist in
problem solving to strive for optimum outcomes.
- Coordinates In-Home support services between DSPs and persons served
- Participate in staff meetings with Branch Manager and other staff
- Communicate with Management regarding situations needing special attention, any change of client's condition/needs, and any
situation that may require disciplinary action of staff - Ensures DSPs complete all required training
- Assists with providing training as necessary
- Assigns DSPs to schedules and appointments in a timely manner
- Monitors attendance and punctuality of DSPs for service appointments
- Maintains data integrity for all assigned, including templates, valid authorizations, time and attendance
- Assumes on-call responsibility, and in the absence of appropriate staffing, may provide client direct care
- Ensures home care services are in compliance with agency philosophy, policies and procedures, and in accordance with state
and federal licensing laws & regulations - Ensures submission of proper timekeeping and paperwork
- Other duties as assigned
Qualifications
- Excellent customer service, communication, and problem solving skills
- Must be able to function well under pressure, make decisions quickly and manage confidential information
- High School Diploma
- Valid driver's license and insurance
- Two or more years of general office and computer experience
- Solid experience working with the public, presenting a friendly, professional appearance while interacting with people
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.
Salary Range
USD $18.00 - $19.00 / Hour