Operations Coordinator at Brennan Center for Justice in Washington, DC

Summary: The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute focused on improving democracy and justice in the United States. They are seeking an Operations Coordinator for their Washington, D.C. office to manage front desk operations, coordinate events, and support office administration. Responsibilities: - Greet and assist visitors, and staff in a warm, professional manner - Answer, screen, and direct incoming calls and emails - Serve as a primary point of contact for general office inquiries, providing timely, accurate information - Maintain visitor logs, issue guest access, and coordinate with building security - Assign visitors to offices or workspace areas (e.g., offices or cubicles) - Maintain a clean, organized, and presentable reception area and common spaces - Support a “clean desk” office environment by ensuring shared spaces remain clutter-free and functional - Ensure daily functionality and readiness of reception area and kitchen - Load/unload dishwasher and ensure dishes and kitchenware are properly stored - Maintain cleanliness and organization of kitchen, including restocking snacks, beverages, and supplies - Identify and proactively address issues related to cleanliness, organization, or functionality of the office - Assist in planning and executing on-site events across multiple programs and for the office - Coordinate logistics such as venue setup, catering, materials, and technology needs (with support from IT team) - Track event timelines, deliverables, and task lists to ensure deadlines are met - Support day-of event operations, including registration, guest coordination, and troubleshooting (collaborating with the Administration & Projects Manager) - Maintain event documentation, attendance records, and post-event evaluations - Work closely with program teams to understand event goals and requirements - Communicate effectively with vendors, partners, and stakeholders - Provide updates and status reports to the Vice President and Administration & Projects Manager - Support cross-functional initiatives and administrative projects as needed Required Qualifications: - A bachelor's degree, or equivalent mix of education and pertinent experience - 1–3 years of experience in receptionist, administrative, or event support roles - Strong organizational and multitasking skills - Excellent verbal and written communication skills - Proficiency in Microsoft Office (Word, Excel, Outlook) - Ability to remain calm and professional in a fast-paced environment - Customer service-oriented mindset with strong attention to detail Preferred Qualifications: - Experience supporting events or working with event planners - Familiarity with scheduling tools and event management software - Ability to manage competing priorities and adapt to changing needs Required Skills: Microsoft Word, Microsoft Excel, Microsoft Outlook, Event coordination, Event management software, Scheduling tools Benefits: A comprehensive benefits package that is regularly assessed based on workplace trends and employee feedback, A generous time off program, 401(k) plan, Comprehensive health insurance (medical, dental, and vision), Wellness and office perks