Business Analyst II at BP in Kuala Lumpur, Kuala Lumpur, Malaysia

Business Analyst II Location: Malaysia - Kuala Lumpur Entity: Technology Job Family Group: IT&S Group Job Description: Working as part of a cross-functional team, you willcontribute to process standardization, data consolidation, and the delivery of single-source-of-truth platforms that enable portfolio, demand, resource, and financial management.You will be embedded into the operations team tomaintainstable, resilient, and compliant solutions, while developing yourexpertiseby working closely with senior business analysts and engineers. This role offers the opportunity to grow yourexpertisein enterprise technology,process simplification, standardization,automation, andprojectmanagement practices, while working as part of a collaborative, cross-functional team that values innovation and continuous improvement. Let me tell you about the role A Business Analyst at bp provides enduring deep domainexpertiseto bridge the gap between business goals and technology solutions. Using techniques such as data analysis, customer and partner interviews and workshops, they gather, refine, and define business requirements and then collaborate with technology colleagues to deliver solutions that meet both user and business needs, ensuring successful roll-out and adoption of solutions. What you will deliver User research:Engage with users,observeand analyze their workflows, and extract meaningful insights about how they perform a process and interact with a product or system. This involves uncovering pain points, process mapping, pattern recognition, and connecting learnings to potential solutions. Requirements definition:Take responsibility for eliciting requirements through various techniques such as interviews, workshops, and document analysis. They lead workshops to assemble and refine requirements, consider tradeoffs, and ensure a clear understanding of system constraints. Additionally, they collaborate with design teams to develop solutions that meet both business and user needs. Relationship management:Build strong relationships with commercial and technology partners at all levels within a distributed team, ensuring effective communication,alignmentand collaboration. Business process change:Lead business process workshops to analyze and map business processes, find opportunities for process improvements, andimplementschanges to enhance efficiency and effectiveness. Data analysis:Analyze and model data requirements, understand data models and database design to support sophisticated datasets, and provide insights and recommendations based on data analysis to support decision-making. Service delivery:Diagnose issues and work closely with other support teams across functions to understand defects, drive minor improvements, and document change requests clearly and concisely in order to bring quick resolution. What you will need to be successful (experience and qualifications) Strong analytical and problem-solving skills. Superb oral and written communication skills. Ability to build positive relationships with a variety of domain experts. Technicalproficiencyin areas such as data analysis and modeling, service design, and application design. At this level, the Business Analyst has confidence in applying theoretical and practical knowledge to solve predictable challenges in business analysis. Theyoperateindependently on well-defined problems and play a critical role in defining business requirements, supporting testing, and analyzing data to uncover actionable insights. Responsibilities include leading workshops to refine processes, managing stakeholder expectations, and delivering recommendations that drive efficiency. The ability to bridge business requirements and technical solutions becomes a key strength, supported by a growing ability to oversee complex tasks from start to finish. Preferred experience Bachelor's degree in Business Administration, Information Technology, ora relatedfield, or equivalent experience. Demonstrable experience as a Business Analyst or in a similar role. Skills that set you apart Understanding core ServiceNow modules – with focus onSPM(Strategic Portfolio Management) Business Analysis or Project Managementcertification What we offer: It’s crucial to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you’re from or how you live your life. At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits include: Generous salary package including an annual bonus program and individual performance-based incentives. Additional EPF contributions totaling 15%. Excellent work-life balance & flexible working arrangements! Collaborative environment that celebrates achievements, diversity, and culture Ongoing career development and progression opportunities in a global organization 16 weeks paid parental leave (4 weeks partner leave) About bp Our purpose is to deliver energy to theworld,today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where weoperate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! We will ensure that individuals with disabilities are provided reasonable accommodation toparticipatein the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Even though the job is advertised as full time, please contact the hiring manager or the recruiter as flexible working arrangements may be considered. Travel Requirement No travel is expected with this role This role is not eligible for relocation This position is a hybrid of office/remote working Agility core practices, Agility core practices, API and platform design, Cloud Platforms, Collaboration, Communication, Configuration management and release, Continuous deployment and release, Creating a high performing team, Digital Project Management, Documentation and knowledge sharing, Emerging technology monitoring, Facilitation, Information Security, Mentoring, Metrics definition and instrumentation, NoSql data modelling, Problem Solving, Relational Data Modelling, Risk Management, Scripting, Secure development, Service operations and resiliency, Software Design and Development, Solution Architecture {+ 6 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.