Program Director

ABOUT BOYS & GIRLS CLUBS of BOSTON

Since 1893, Boys & Girls Clubs of Boston have played an essential role in opening doors and creating opportunities for young people across this city. For every youth in Boston and Chelsea, Boys & Girls Clubs of Boston are a life-changing force for opportunity and empowerment that enables future talent to reach their full individual potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community. By reaching 22 of 23 communities throughout Boston and Chelsea, no other youth serving organization engages more young people and families. Learn more at www.bgcb.org and join us in transforming our members, our communities, our city!

POSITION OVERVIEW

The Program Director is a member of the Club’s leadership team and provides leadership and oversight for the development, implementation, and evaluation of high-quality youth development programs. This role supports the implementation of BGCB objectives, standards, policies, and procedures that promote positive outcomes for members.

The Program Director supervises assigned program leaders and staff and supports safe, engaging, and developmentally appropriate learning environments that enable members to grow, develop, and achieve academic success, good character and citizenship, and healthy lifestyles.

ESSENTIAL DUTIES and RESPONSIBILITIES

Program Development, Delivery, and Youth Outcomes

• Provide leadership and accountability for high-quality program delivery, including core programs, new initiatives, licensed and summer programs, junior staff development, and program outcome measurement.
• Ensure Club program objectives, activities, and outcomes align with organizational goals, program standards, and mission.
• Support the development, implementation, and continuous improvement of developmentally appropriate programming based on member needs, interests, and program outcomes.

Staff Supervision, Coaching, and Development

• Directly supervise assigned department directors and program leaders and provide oversight and support to program staff.
• Partner with the Executive Director and People & Culture in the recruitment and selection of assigned program staff.
• Coach and develop assigned program leaders and staff to support strong program delivery, youth development practices, and professional growth.
• Participate in individual and group supervision sessions and professional development opportunities as approved, provided, or directed.
• Promote an inclusive program environment that values the diverse backgrounds, experiences, and perspectives of staff, volunteers, members, and families.

Member Experience, Behavior Management, and Program Safety

• Directly supervise assigned department directors and program leaders and provide oversight and support to program staff.
• Partner with the Executive Director and People & Culture in the recruitment and selection of assigned program staff.
• Coach and develop assigned program leaders and staff to support strong program delivery, youth development practices, and professional growth.
• Participate in individual and group supervision sessions and professional development opportunities as approved, provided, or directed.
• Promote an inclusive program environment that values the diverse backgrounds, experiences, and perspectives of staff, volunteers, members, and families.

Program Partnerships, Family, and Community Engagement

• Develop and maintain relationships with external resources and community partners that support program goals and enhance opportunities for members, as appropriate.
• Cultivate parent and community engagement in support of Club programs and participate in Club events and fundraising activities as appropriate.
• Participate in organization-wide and Boys & Girls Clubs of America professional learning, training, and shared-learning opportunities as appropriate.

Program Evaluation, Collaboration, and Continuous Improvement

• Collaborate with the Director of Operations to coordinate program schedules, space, staffing, safety, and other operational needs that support effective program delivery.
• Lead and participate in program evaluation and quality-improvement efforts, including member surveys, program quality assessments, and outcome measurement activities, and use findings to strengthen program delivery.
• Other related duties as specified by the Executive Director.

GENERAL BGCB EXPECTATIONS

• Healthy Behavior Modeling – Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. As a result, all staff is expected to model healthy behavior while collaborating with our members.
• Inclusive Environment – BGCB values creating child-friendly environments, where youth/teens of all abilities can be successful and participate. BGCB expects employees to embrace its focus on inclusion of all members, regardless of disability or developmental challenge.
• Continuous Learning – Building the capacity of staff is central to BGCB. The organization encourages and requires that all staff participates in annual professional development opportunities that continue to cultivate their skills in the youth development field.
• Safe Spaces – Every staff member shares the responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.

QUALIFICATIONS

Required

• Bachelor’s degree in youth development, education, human services, nonprofit management, or a related field; equivalent relevant education and experience considered.
• Three to five years of experience developing, implementing, or managing youth development, education, or human service programs.
• Strong knowledge of youth development principles, program quality practices, and developmentally appropriate programming.
• Demonstrated commitment to advancing organizational mission, values, and program goals. At least three years of supervisory or program leadership experience.
• Demonstrated ability to lead program improvement and adapt programming based on member needs and outcomes.
• Strong problem-solving skills and flexibility.
• Proven leadership and staff-development skills with the ability to coach program teams and build strong relationships with youth, families, and community partners.
• Experience developing, implementing, evaluating, and improving youth programs.
• Strong interpersonal, verbal, written, and organizational skills.
• Commitment to creating inclusive environments for staff, members, and families.
• Ability to work effectively with youth and families from a variety of backgrounds.
• Proficiency with Microsoft Office and web-based systems.
• Strong team-building and collaboration skills.
• Ability to work independently and collaboratively as part of a leadership team.
• Flexibility to work Club hours, including evenings and weekends, as seasons and service needs change.
• Valid driver’s license.
• Ability to respond to urgent program-related matters and emergencies as needed.

Preferred or Ideal

• Master’s degree in a related field.
• Previous experience working in a mission-driven, youth-serving, community-based, or nonprofit organization.
• Experience leading program improvement or organizational change initiatives.
• Experience overseeing multiple youth programs, program areas, or program leaders.
• Experience with program evaluation, outcome measurement, or quality-improvement initiatives.
• Experience developing community partnerships or engaging families in support of youth programming.

TRAVEL

Travel between BGCB sites and to activities, meetings, trainings, and events as needed.

START DATE

September 2026 (desired start date yet position open until filled)

LOCATION

Roxbury, MA (Yawkey Club of Roxbury)

SALARY & BENEFITS

Salary - $71,250/year - $94,688/year - commensurate with experience; along with competitive benefits and a great work environment

TO APPLY

Please complete an online application at https://www.bgcb.org/aboutu/careers/. Both a cover letter and resume are required to complete your application. Applications without a cover letter may not be considered. Candidates will be reviewed on an on-going basis. Please upload/attach your resume to your applicant profile as well as your cover letter.

Boys and Girls Clubs of Boston is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion or creed, gender, gender identity, gender expression, sexual orientation, sexual and reproductive health choices, marital status, age, pregnancy, veteran status, disability or any other legally protected status recognized by federal, state or local law with respect to employment opportunities. Please visit our website at https://www.bgcb.org.

Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.