Full Time Program Director - Kapa'a Clubhouse at Boys & Girls… · Kapaa

Role: Program Director

Reports to: Clubhouse Director

Location: Kapa'a Clubhouse

Hours: Full time

About BGCH

The mission of Boys & Girls Clubs of Hawaii is to enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens. The after-school hours have become a critical time for youth – a time when many children in our communities are left to fend for themselves without positive adult supervision. We provide a safe place filled with hope and opportunity, ongoing relationships with caring adult mentors, and enriching programs.

Overview of the role:

This position is responsible for managing the delivery of a broad range of youth development programs, which drive increased participation in an outcome-driven Club experience. The Program Director will be responsible for overseeing the daily program to ensure quality targeted programming and priority outcomes. This includes accountability for member recruitment/enrollment and program management, supervision of program staff, family involvement, school relationships, summer program management and assuring that members are provided with programming that promotes physical activity, pro-social engagement, community service, career and academic development. The Program Directors are expected to share best practices and collaborate effectively with their peers across the organization and in the community. In the absence of the Clubhouse Director, the Program Director assumes all responsibilities of the Clubhouse operations.

What you'll do

• In collaboration with the Clubhouse Director and other staff such as the Youth Development Directors, plans, develops, organizes and implements all programs and activities of the Clubhouse.
• Ensures the evaluation of Club programs on a continual basis and ensures programs/activities respond to member needs and address their gender and cultural diversity. Makes adjustments as necessary.
• Oversees the provision of day-to-day program activities in accordance with established standards and goals. Carries out program activities whenever necessary or when short-staffed.
• Accountable for the overall Club environment, ensuring accountability and behavior management of members including the development of behavior plans & contracts with parents to address issues.
• Approach challenges and collaborative efforts with a positive attitude.
• Accountable for the hiring, training and supervision of program staff, including the enforcement of operational policies and procedures and performance management.
• Accountable for meeting organizational standards for staff reporting and resource allocation.
• Accountable for overall safety of all Club activities and programming.
• Accountable for facility cleanliness and organization of program spaces.
• Build and maintain partnerships with families, schools and community
• Develop programs and activities that prepare youth for success in accordance with the BGCH mission.
• Develop program and activities that support healthy lifestyles, good character and citizenship, with a special focus on academic success and career preparedness.
• Supports organizational marketing goals as directed.
• Maintain good public relations and communicate “success stories” with Admin team for use in promoting the organization.
• Participate and where appropriate lead state-wide program quality improvement efforts.
• Promotion of programs to attract and retain members, ensure participation in impact programs.
• Ensure that staff help design and execute a wide range of programs to achieve impact as described above.
• Ensure that staff is creating positive impact in all program areas.
• Accountable for managing program volunteers and maintaining the safety of members and program quality through effective volunteer supervision and engagement.
• Attend (and at times, leads and assist) management, program and site meetings and other meetings and trainings as requested
• Participate in special programs or events as directed by Club Director or Chief Financial Operating Officer.
• Take the initiative in researching best-practice programs and proven methods for youth development both within the Boys & Girls Clubs Movement and throughout the field of Youth Development

ADMINISTRATIVE FUNCTIONS

• Prepares and monitors annual program budget and authorize expenditures up to an approved limit, as determined by the Clubhouse Director and/or the CFOO.
• Prepares requisitions for program supplies and equipment.
• Prepares regular evaluations of all program activities and makes changes as necessary to ensure quality service.
• Ensures that grant funded programs meet expectations and all reports are completed on schedule and accurately.
• Responsible for ensuring that member and program data is entered into the member tracking system.
• Assists the Clubhouse Director in fund raising activities.
• Prepares supervisory staff schedules and submits time & effort sheets to Admin Team.
• Prepares and submits required written reports, letters, memos, etc., on a timely basis to Clubhouse Director and/or Admin Team.
• Handles deposits and banking transactions for Clubhouse.

STAFF DEVELOPMENT AND TRAINING

• Coordinates and provides in-service training for all supervisory program staff.
• Provides new staff basic orientation for their job (within 30 days of employment) and, together with the Clubhouse Director, provides annual orientation for all program staff, including job responsibilities, organization culture, organizational goals, policies, procedures, etc.
• Approach staff challenges and collaborative efforts with a positive attitude.
• Accountable for the hiring, training and supervision of program staff, including the enforcement of operational policies and procedures and performance management.

GUIDANCE AND PROBLEM SOLVING

• Assures that positive and respectful relationships exist between staff, as well as between staff and Club members.
• Provides guidance to all youth members in making positive choices for proper behaviors.
• Assists all youth with following Club rules to reinforce pro-social behaviors.
• Provides guidance for youth members dealing with unacceptable behaviors utilizing techniques that help youth members accept personal responsibilities for their behavior and develops a positive plan of action for change.
• Works with Club staff to ensure youth are receiving full Club benefits.
• Oversees all program activities for safety.

FACILITY MANAGEMENT

• Assists Clubhouse Director with overseeing the maintenance of all equipment and clubhouse facility.
• Maintains inventory for all program supplies and equipment as provided by supervisory staff.

MARKETING AND COMMUNITY RELATIONS

• Promotes and stimulates community and parent interest in Club activities by establishing good community relations.
• Develops annual plan to collaborate with other youth serving organizations in the community, including principals of schools, community associations/neighborhood boards, and police department personnel. Together with supervisory staff, makes presentations to schools, parent groups and other community organizations for promotion of Club programs and activities.

RECRUIT AND SELECT STAFF

• Together with the Clubhouse Director, responsible for the recruiting, hiring, and firing of directors/supervisors of different programs.
• Recruits and trains staff and volunteers, as needed.

Who you are

• Four year degree in related field from an accredited college/ university or combination secondary education and experience. Related work experience at a responsible level may be substituted for education on a year for year basis.
• A Master’s degree in a related field may substitute for one year of experience.
• Three years management experience, 5+ years preferred
• Must possess a valid State of Hawaii driver’s license, has daily access to a car and current no-fault auto insurance and have a good driving record. Must also be able to drive a multi-passenger van to transport staff and/or members.
• Knowledge and/or experience working with a non-profit youth development agency, Boys & Girls Club experience preferred
• Ability to work with youth, including “at-risk” youth. Ability to deal effectively with members including discipline problems.
• Proficient skill with Microsoft Office Suite
• Good organization and attention to detail, professional presence, strong customer relations skills and ability to maintain strict confidentiality
• Expertise in youth development principles, ability to motivate youth in a positive way
• Proven ability to manage large groups of children
• Must have the physical skills to meet the physical demands of all program activities.
• Experience working with and collaborating with external agencies, especially those that serve young people
• Strong analytical and problem solving skills
• Experience hiring, training and supervising staff / volunteers
• Ability to set priorities and meet deadlines
• Ability to learn and implement new ideas
• Excellent verbal and written communication skills
• Must be able to pass background, drug and driving record checks
• Must be able to function under fast paced and noisy conditions.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

Requires physical skills to meet demands of all program activities which may include standing for long periods of time, climbing, running, kneeling, jumping, swimming, lifting of at least 30 pounds, and other physical demands that program activities may entail. Requires the ability to work for prolonged periods of time at high levels of activity, managing multiple tasks with varying deadlines. Requires the ability to communicate and work effectively with people of diverse ethnic and socioeconomic backgrounds. Requires the ability to communicate and work effectively with a variety of agencies and community organizations. Requires strong communication skills, both oral and written.

BGCH Benefits

Discover why BGCH is the latest Best Place to Work in Hawaii:

• Full Time position. Lots of opportunities to grow!
• Community: work with inspiring and awesome co-workers. This is rated as the #1 reason BGCH employees love working at BGCH!
• Purpose: An opportunity to make the world a better place for those youth who need us the most!
• 19 days of PTO (full time) plus your Birthday Holiday! We offer PTO for part-time team members too!
• Up to 17 Paid Holidays a year!
• 100% employer-paid medical, dental, and vision insurance (over 20 hours). Discounts are offered for your family too (employee to pay).
• Pension with an 8% match of your salary (after working a designated # of hours).
• Free Life Insurance (over 30 hours a week).
• Pet Insurance
• Employee Discounts Program
• Employee Assistance Program.
• Gift Card for your Anniversary! Gift Card every year to buy a treat for your Birthday!
• BGCH Fun Days to be celebrated with your Club/department!
• BGCH is committed to Investing in Your professional Development!

BGCH Values

To be a Part of BGCH culture, employees must be able to embrace and embody the following key values:

• Kindness and Aloha,
• Integrity and Trust,
• Highest Potential,
• Diversity, Fairness, and Inclusion
• Growth Mindset.

1. You approach obstacles and challenges with Kindness and Aloha; this includes being patient and positive when working with others.
2. You make decisions and choices with Integrity in everything that you do (especially when no one is looking).
3. You work towards your own and your members’ Highest Potential at work. This includes working with your supervisor and coworkers in a collaborative and constructive way.
4. A culture of Diversity, Fairness, and Inclusion, is everyone's kuleana (responsibility). In a diverse, equitable, and inclusive culture, everyone can be themselves and experience the full richness of the organization as no one feels the need to suppress who they are.
5. A Growth Mindset means embracing a mindset that encompasses innovation, creativity, learning, collaboration, and being open to new, uncomfortable ideas and opinions different than your own, if it means doing things more efficiently or better.

Your application

We’re excited to hear from you! Fill out the application and upload your resume. We would love to hear how you would be a great fit for the BGCH Team.

Equal Employment Opportunity

Equal Employment Opportunity is at the foundation of the Boys & Girls Club of Hawaii philosophy and policies. While there are laws governing the treatment of applicants and employees, BGCH is fully committed to following Equal Employment Opportunity because it is the right thing to do.

It is BGCH’s policy to employ qualified people without regard to race, color, religion, sex, including gender identity or expression, age, ancestry, national origin, citizenship, marital status, civil union status, disability, genetic information, sexual orientation, arrest or court record, credit history, veteran’s status, reproductive health decision, domestic violence, sexual violence or stalking victim status, reproductive health decision, or any other characteristic protected under federal or state law. This policy applies to all aspects of employment including but not limited to, recruitment, hiring, placement, training, promotion, compensation, benefits, transfers, layoffs, recalls, leaves of absence, discipline, and termination.