Product Management Intern at Box in Redwood City, CA

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU 

Box AI is transforming the way businesses manage and leverage content by incorporating cutting-edge artificial intelligence and machine learning capabilities into the Box Content Cloud. As a Product Management Intern for Box AI, you will play a key role in building the next frontier of intelligent content management, leading AI-driven solutions that revolutionize how enterprises interact with their content.

In this role, you will be at the helm of driving Box’s AI model lifecycle strategy, execution, and iteration, shaping the future of enterprise AI solutions. You’ll define and execute product roadmaps that enable AI technologies, allowing our customers to unlock insights, automate workflows, and improve collaboration across teams. Your work will directly impact how businesses across the world manage and extract value from their content at scale.

If you're passionate about defining and leading AI product strategies, bringing AI solutions to market, and driving real-world business impact, this is your chance to lead a high-impact role in the next chapter of Box’s AI growth.

WHAT YOU'LL DO 

• Lead the development and execution of the Box AI LLM model lifecycle including continuous integration, rigorous evaluation, performance tuning, and iterative optimization.

• Define best practices for proactive monitoring, dynamic updates, and governance to deliver secure, compliant, and high-impact AI solutions.

• Define and own a technically complex product area, balancing the needs of internal stakeholders, enterprise customers, and the rapidly evolving field of AI-driven content management.

• Lead end-to-end product development, from identifying business problems to building AI-driven solutions, executing product roadmaps, and driving iteration based on user feedback and data.

• Collaborate with engineering, data science, and machine learning teams to design, build, and deploy AI models for large-scale content workflows and automation.

• Establish a metrics-driven approach to product development, conducting A/B testing and performance evaluations to improve AI product outcomes.

• Work closely with cross-functional teams, including marketing, customer success, and sales, to ensure that AI-driven products meet customer needs and business goals.

• Stay up-to-date with advancements in AI and machine learning, ensuring Box remains at the forefront of enterprise AI innovation.

• Partner with key teams to effectively communicate the value of Box AI products to enterprise customers.

WHO YOU ARE 

• Graduating between December 2026 - June 2027 with a BA/BS, majoring in Computer Science, Engineering, Business or a related field.

• Strong interest in product management and AI technologies, with excitement for building products that solve real user and business problems.

• Basic understanding of product development processes, user research, and how to translate customer or stakeholder needs into clear product requirements.

• Analytical and curious, with the ability to use data and feedback to help inform decisions and measure outcomes.

• Comfortable collaborating with cross-functional partners, including engineering, data science, design, and business teams.

• Strong written and verbal communication skills, with the ability to present ideas clearly and effectively.

• Eager to learn quickly, iterate often, and contribute in a fast-paced, team-oriented environment.

• Exposure to AI, machine learning, LLMs, or enterprise SaaS products through coursework, projects, research, or internships is a plus.

• Experience with AI-assisted tools or technical projects is preferred.

• We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.