Supply Operations Intern at Bounce in San Francisco, CA

Summary: Bounce is building a global luggage storage network, connecting travelers with local businesses for short-term baggage storage. They are seeking a Supply Operations Intern to help scale their supply and sales operations, focusing on lead generation, onboarding, and partner success while leveraging AI and automation. Responsibilities: - Access and operate our sales and operations tools (Sales CRM and automation platforms, communication tools), ensuring clean pipelines and clear partner lifecycle tracking - Manage and improve lead generation processes through AI tools - Run analyses to identify opportunities for improvement in our sales funnel and partner lifecycles - Build dashboards and reports to support both decision-making (management) and execution (train end users) - Design and implement automations (with and/or without AI) across lead generation, sales, onboarding, and partner success - Leverage AI to reduce manual workload for the team while building scalable and efficient operational systems - Independently lead operational projects from problem definition to implementation, often working with multiple teams and stakeholders Required Qualifications: - Experience in operations, analytics, consulting, or similar roles - Basic SQL knowledge (or another coding language) and/or previous experience with process automation and tooling - Strong analytical and structured thinking - Ownership mindset and ability to manage projects end-to-end - Interest in automation, systems, AI and process optimization - Comfortable working cross-functionally with other teams across the organisation Required Skills: SQL, Process automation, Sales CRM, AI tools, Dashboard, report building, Operational project management, Analytical thinking, Structured thinking, Ownership mindset