Robotics Operations and Triage… at Boston Dynamics · Waltham

Summary: Boston Dynamics is a leading robotics company known for its innovative solutions. They are seeking a Robotics Operations and Triage Engineer to monitor and analyze incidents involving their Stretch robots, ensuring optimal performance and reliability in warehouse automation. Responsibilities: - Monitor & Triage: Actively track incoming incident tickets, faults, and other system alerts from Stretch robots deployed at customer sites and for internal testing - Robot Forensics: Perform failure analysis by diving into logs to inspect data such 3D point clouds, images, or robot models to determine why a box was dropped, why the robot paused, or why a collision occurred - Build the "Scoreboard": Develop and maintain dashboards (e.g. JIRA, Looker, Tableau) that track key performance and reliability metrics and inform engineering planning processes - Reproduce Failures: Work with our robots, testing facilities, and tools such as simulation to reproduce failures, validate fixes, and strive for continual improvement - Collaborate: Partner with robotics engineers to understand our systems and turn observed failures into new requirements or algorithm tweaks Required Qualifications: - 1–3 years of industry experience or high-impact internships - Degree in Computer Science, Robotics, Mechatronics, or a related field - Comfortable navigating C++ and Python codebases in a Linux environment - Ability to take a complex technical failure and summarize it clearly for both technical leads and project managers Preferred Qualifications: - Experience with ROS (Robot Operating System) or visualization tools (RViz, Foxglove) - Familiarity with basic Perception or Machine Learning concepts (Computer Vision, Object Detection) - Previous experience in a Support Engineer or similar role within a hardware/robotics context Required Skills: C++, Python, Linux Important Skills: Data Analysis, ROS Nice-to-Have Skills: Machine Learning Benefits: Medical, Dental vision, 401(k), Paid time off, Annual bonus structure