Product Designer at Bosta in Cairo, Cairo, Egypt

About Bosta:

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

The Role

The Product Team at Bosta takes many forms and involves many facets. As a business-facing brand, we use the web dashboard and mobile app to help users create and track their orders with full visibility of their wallet management and reports. As a logistics company, we direct a fleet of drivers around major cities across Egypt using an internal digitized experience on the admin web and courier mobile app. As a partner to e-commerce businesses, who see us as a way to unlock access to new customers and thus fasten the deliveries of their orders, we craft plugins and APIs to help them do everything through it. Finally, we’re a home for numerous internal teams building internally facing tools for Care, finance, and others, to keep the business operations running effectively.

Life as a Product Designer means working hand in hand with the Product Manager on any or all of these areas, in order to deliver value to the customers, couriers, and business. Day to day, you’ll tackle new, challenging business problems, and find innovative, creative ways to solve them. We’re seeking brilliant and motivated autonomous Product Designers to help us build a world-class product and keep moving things forward.

As a Product Designer, you will be accountable for every feature you design - from the very first sketch through to implementation, you’ll drive all stages of the design process. Mastering the same level of skill with both interaction and visual design. Interaction design includes the underlying conceptual models, task flows, and control layouts to manipulate those concepts. Visual design includes composition, typography, and how the visual brand is expressed.

Job Responsibilities

• Drive the design vision and strategy in collaboration with product managers, engineers, and other stakeholders.
• Conduct user research, including user interviews, surveys, and usability testing to gather insights and validate design decisions.
• Deeply analyze customers and business problems to identify the pain points
• Rapidly create impactful and elegant solutions to problems.
• Strategically think of the product from a high level to connect the missing dots
• Develop high-fidelity mockups and interactive prototypes to communicate design concepts effectively.
• Ensure the design aligns with brand guidelines and enhances the overall user experience.
• Work closely with cross-functional teams to define and implement innovative solutions for product direction, visuals, and experience.
• Collaborate with developers to ensure the feasibility and quality of the final product.
• Contribute to and maintain our design system to design flows, prototypes, sketches, and high-fidelity visuals for your features.
• Advocate for best practices in design and user experience within the organization.
• Gather and analyze feedback from users, stakeholders, and team members to continuously improve designs.
• Iterate designs based on feedback and testing results to achieve optimal user satisfaction and business goals.
• Participate in the hiring process for new team members, including interviewing and evaluating candidates.
• Share knowledge and insights with the design team and broader organization

Job Qualifications

• 1 year in product design, building digital products.
• Thinking about business and product.
• Experience in building / maintaining design systems.
• User-centricity puts users' needs and frustrations at the center of any project, with no fear of the problem, and happy to live with it to understand the problem deeply and reframe it.
• Excellent analytical skills, conducting research with experience in data-driven design methodologies
• Autonomous level of commitment.
• Solving complex design problem skills
• Humble and brave enough who can admit that they don't know the answer, but can figure out how to reach the answer.
• Someone can receive and handle constructive feedback from his team.
• Someone is a good team player and communicator. His team loves and enjoys working with them.
• Confident enough and keen to learn new things and has the will to change or introduce solutions to the team or even the company.