Overview

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The Administrative Receptionist – Mailroom Assistant is a key front-line representative of Bosselman Enterprises, responsible for delivering exceptional customer service, answering and directing incoming calls, managing front desk operations, and handling mailroom and administrative tasks. This role ensures a welcoming environment for visitors and employees while maintaining efficient and organized office and mailroom processes.

Bosselman has many benefits to offer you that you will not find anywhere else like:

• Paid vacation
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!

Bosselman offers on-demand pay (access to earned but not yet paid wages) through:

Responsibilities

• Projects a professional image and maintain a positive, friendly attitude toward Bosselman Enterprises, its employees, and customers/clients.
• Handles a wide variety of incoming calls for the corporate office, providing prompt, efficient, and courteous service.
• Screen sand routes calls appropriately by identifying the service, department, or individual involved.
• Greets and assists customers/clients entering the corporate office with professionalism and proficiency.
• Maintains a clean and presentable lobby area.
• Sorts and distributes incoming and outgoing mail (USPS, certified mail, UPS, FedEx).
• Processes outgoing mail using the folder inserter machine for company checks.
• Orders and maintains inventory of office, breakroom, and copier supplies.
• Organizes and totals checks for daily deposits; balance cash on hand monthly.
• Provides stamps and change to employees as needed.
• Assists with scheduling and hospitality for the community room.
• Supports fleet vehicle check-out and maintenance tracking.
• Assists the Accounts Payable department with reconciling statements, requesting invoice copies, and updating mailing addresses.
• Maintains confidentiality of sensitive information.
• Provides assistance to department team members as needed.
• Ensures regular and consistent attendance and punctuality.
• Delivers friendly and competent customer service.
• Promotes a positive and enthusiastic work environment.

Additional Job Duties:

• Assists in other duties, as assigned.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Qualifications

Education and/or Experience (include certs or licenses needed):

• High school diploma or GED.
• Three to five years of related experience or training, or an equivalent combination of education and experience.

Minimum Qualifications:

• Must have basic telephone skills.
• Must have basic computer proficiency, including familiarity with Microsoft Excel.
• Must have excellent communication and organizational skills.
• Must be able to multitask and work independently.
• Must be self-motivated.
• Must be able to maintain confidentiality.
• Must be able to communicate in English. – IF APPLICABLE
• Must be able and willing to deliver friendly, courteous, and prompt customer service.
• Must be able and willing to work cooperatively with other team members.

Physical Requirements: The physical demands described here are representative of those that must be met by the Administrative Receptionist -Mailroom Assistant to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• The employee must occasionally lift and/or move up to 40 lbs., while performing the duties of this job, the employee is required to sit for long periods of time and occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear.
• Physical attendance at the primary work location is required.