Sales Operations Analyst at Bose in Framingham, MA

Sales Operations Analyst Location: US, MA - Framingham At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description Who We Are Looking For We are seeking a highly analytical, customer‑focused professional to support sales execution, forecasting, and business operations. This role partners cross‑functionally with Sales, Finance, Supply Chain, and Planning teams to deliver insights, improve processes, and enable strong customer performance. The ideal candidate thrives in a fast‑paced, matrixed environment and excels at turning data into action. What You Will Be Responsible For Provide pipeline and forecast management, reporting, and analytics to deliver insights into account performance and S&OE forecasts Support and actively participate in customer CPFR processes and meetings Gather, develop, and analyze information from multiple teams and build efficient processes and reports to support the business Schedule, structure, and develop presentations for executive and management reviews (e.g., QBRs, SLT reviews, Holiday reviews) Partner closely with the Finance team to create performance dashboards, KPIs, and support account planning activities Coordinate with Bose colleagues to ensure timely and accurate sell‑thru reporting Work cross‑functionally to address customer needs, including terms and conditions, ensuring effective and timely resolution Manage process improvement initiatives and other sales operations–related projects Ensure all Bose and customer requirements are current and maintained, including BDF status, order status, shipments, invoicing, credit limits, and related operational data Manage projects in a virtual environment involving multiple cross‑functional teams Perform other duties deemed necessary to support Bose’s business operations What We Value Deep understanding of Bose processes and transactions from the customer perspective, including planning, forecasting, order management, credit, BDF, and accounting Extraordinary customer focus and strong service orientation Flexibility and ability to multitask in a dynamic environment Outstanding communication, presentation, and interpersonal skills Strong technical capabilities, including advanced proficiency in MS Office (Excel and PowerBI) and ERP systems (SAP) Strong knowledge of data warehousing, data mining, and analytical methodologies Ability to work independently in a fast‑paced, growing environment Proven success in deadline‑driven settings Ability to work cross‑functionally and coordinate effectively across teams Comfort working across time zones and with global stakeholders Experience & Qualifications Minimum of 2 years of experience in Sales, Sales & Business Planning, Sales or Market Analysis, Product/Trade Marketing, or Sales Finance Experience working with cross‑functional teams and senior leadership Demonstrated ability to analyze data and translate insights into clear recommendations and business decisions Proven experience influencing outcomes and driving results without direct authority over resources or people At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Framingham, Massachusetts is: $63,500-$87,350.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves. ‎ Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to applicant_disability_accommodationrequest@bose.com. Please include "Application Accommodation Request" in the subject of the email. ‎ Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.