Junior Business Analyst at Boq in Sydney, New South Wales, Australia

Junior Business Analyst Location: Sydney Office - George Street Abiut the role The Junior Business Analyst role exists to analyse, plan and document change to the technology platforms within the team. The purpose of a Junior Business Analyst is to assist the business stakeholders identify the problem and the expected business and customer outcomes that will determine their actual needs. This is achieved by understanding where the business is today (the current state), where they wish to go (the future state) before determining the gaps that identify the end-to-end business requirements including appropriate management of risk. Plan own work efficiently to ensure that it will assist with delivering the stated outcomes on time, on budget and within approved scope. Determine the correct approach and tools to be used for business analysis on the project or initiative and document this information. Liaising with stakeholders to identify, understand, document (where necessary) and validate the current state as it relates to the project/initiative and how it may be impacted end to end.This includes business, organisation, people, processes, procedures and system factors. Understand and document the outcomes for the customer, and both internal and external business stakeholders. Identifying any deficiencies and improvement opportunities that will impact the initiative/project. Identifying where detailed causal analysis around problems is required. Identifying discrepancies in information gathered and where additional clarification is needed. Document gaps between current and future state to a high level sufficient to enable the business to achieve their stated outcomes and the preparation of the business case. About You 2 years+ experience in a similar role Experience in waterfall and Agile project methodologies Business Analysis qualifications desirable Technology qualifications desirable About us BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities. BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve. In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group. Our perks At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team: Flexible working arrangement - Balance your work and personal life with ease. Discounted financial products - Enjoy exclusive rates on our financial services across the Group. Salary sacrificing options - Maximise your take-home pay with our salary packaging options. Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries. Purchase additional annual leave - Need more time off? You can buy extra leave days. Discounted private health insurance plan - Take care of your health with our special rates. Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups. Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index. We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community! How to apply To apply for this role, follow the links. BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process. If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks. Please no agency applications.