Solutions Architect at Bonterra in Remote

Summary: Bonterra is dedicated to increasing the giving rate as a percentage of GDP from 2% to 3% by 2033 through innovative technology solutions. The Solutions Architect will collaborate with Sales to design scalable solutions for nonprofit and corporate clients, ensuring that customer needs are met through effective technical discovery and product demonstrations. Responsibilities: - Aid in technical discovery to understand customer programs, compliance requirements, reporting obligations, and operational constraints - Design end-to-end solutions leveraging Bonterra products, configuration options, data models, and integrations - Translate customer requirements into clear, defensible solution designs aligned to Bonterra best practices - Identify risks, assumptions, and gaps early — and surface them proactively to Sales and stakeholders - Deliver tailored demonstrations of Bonterra products and solutions based on customer use cases - Adjust messaging and depth for different audiences, including program staff, compliance teams, IT, and executive sponsors - Confidently address technical objections - Partner with Account Executives to shape deal strategy, solution approach, and win themes - Support RFP responses, technical narratives, and solution sections with accuracy and clarity - Help qualify opportunities by assessing product fit, complexity, and implementation readiness - Partner with Implementation and Customer Success to ensure solution designs are deliverable and supportable - Provide structured feedback to Product based on recurring customer needs and market patterns - Contribute to internal solution templates, demo assets, and reusable architectures Required Qualifications: - 1-5 years of experience in solutions architecture, pre-sales engineering, or a similar customer-facing technical role - Experience supporting SaaS sales cycles preferably in nonprofit, public sector, healthcare, education, or CSR contexts - Strong understanding of configurable platforms, data models, workflows, and integrations (APIs, imports/exports) - Proven ability to lead discovery, design solutions, and present to external stakeholders - Excellent written and verbal communication skills - Comfort working in ambiguity and navigating evolving product and customer needs Preferred Qualifications: - Prior or current experience working in nonprofit, public sector or corporate social responsibility roles - Familiarity with Cloud Architecture, CRM, demo automation, or RFP tools (e.g., Loopio, Consensus) - Interest in progressing toward Solutions Architecture senior and enterprise level Solution Architecture roles Required Skills: Solutions Architecture, SaaS Sales Support, Configurable Platforms Important Skills: Data Models, APIs, Discovery Nice-to-Have Skills: Cloud Architecture, CRM Tools, Demo Automation Benefits: A comprehensive benefits package that supports your health, well-being and growth, Bonuses, Incentives, Equity, A comprehensive benefits program