Sales Associate - Guest Experience Specialist at Bob's… · Colerain…

Summary: Bob's Discount Furniture is a leading omni-channel furniture retailer committed to creating a positive and inclusive workplace. As a Guest Experience Sales Specialist, you will help customers realize their home design dreams while providing exceptional service in a supportive team environment. Responsibilities: - Help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere - Demonstrate strengths in customer engagement and active listening - Build relationships and follow up with clients - Utilize consultative selling techniques and apply product knowledge - Collaborate with team members and communicate effectively - Adapt to retail schedules and high-energy environments - Comfortably use digital tools and point-of-sale systems - Organize tasks and manage time effectively - Solve problems and maintain goal orientation Required Qualifications: - Energetic and self-motivated with strong interpersonal skills - Basic computer proficiency - Must be at least 18 years old to be considered for employment with Bob's - Ability to work a flexible retail schedule, including weekends and holidays - Customer Engagement and Active Listening - Relationship Building and Client Follow-Up - Consultative Selling and Product Knowledge Application - Team Collaboration and Communication - Adaptability to Retail Schedules and High-Energy Environments - Comfort with Digital Tools and Point-of-Sale Systems - Organizational Skills and Time Management - Problem Solving and Goal Orientation - Ability to stand for long periods and move throughout the showroom - Must be able to lift and move up to 50 lbs as needed Preferred Qualifications: - Previous retail or commission-based sales experience - Bilingual communication skills - Passion for home design and interior décor - Experience with customer relationship management tools or systems Required Skills: Basic Computer Proficiency, Digital Tools, Point-of-Sale Systems, Customer Relationship Management, Bilingual Communication, Customer Engagement, Client Follow-Up, Consultative Selling, Goal Orientation Benefits: Hourly Advance / Draw vs. Commission pay structure, Medical, Dental, and Vision coverage, Employer-paid and voluntary Life Insurance options, 401(k) Profit Sharing Plan with generous match, Paid time off including vacation, sick days, holidays, and your birthday!, Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand), Exclusive Employee Discounts, Flexible retail schedules including evenings, weekends, and holidays, Tuition reimbursement and professional development opportunities