Account Enablement Manager at BlueCloud… · Cairo

MAIN RESPONSIBILITIES

• Study and understand existing services and products current features and powerfully present

how it achieves client’s business needs and success.

• Expand, develop, and maintain BCT client’s database in different industries by all the possible

techniques

• Ensure existing and potential clients satisfaction and building rapport for future opportunities

by providing support, information, and recommending solutions.

• Direct and guide internal stakeholders for future market needs by attending potential client’s

meetings and identifying business opportunities

• Operate as the lead point of contact for every matter related to the assigned BCT Clients

ensuring successful delivery of our solutions according to clients’ needs and objectives

• Achieve sales target ensuring deal closure.

• Prepares relevant reports by collecting, analyzing, summarizing, and evaluating data for better

identification of business opportunities.

• Manages BCT accounts portfolio and ensure it’s up to date.

• Identify new business opportunities, build, and maintain strong relationships with clients, and

ensure the successful promotion of the company’s services and products

• Contribute in presenting sales forecasts and progress reports to senior leadership, identifying

opportunities for improvement.

• Work closely with senior management and cross-functional teams to ensure alignment

between products and services offerings and client needs.

• Provide valuable customer feedback to the cross-functional teams to guide future software

development and improvements.

• Ensure a high level of customer satisfaction by working closely with support teams to address

any post-sales issues or concerns.

• Ensure adherence to all security policies and procedures, maintaining confidentiality, integrity,

and compliance in every aspect of the role.

EDUCATION, TRAINING, AND EXPERIENCE

SKILLS, ABILITIES AND TRAINING REQUIRED:

• Bachelor of Business Administration, computer science or any relevant field

• Effective Negotiations

• Organizational Awareness

• Customer focus

EXPERIENCE LEVEL:

• At least 3 years of experience in relevant function.

• Experiences in IT companies is a must