Essentials Market Program Coordinator at Blue Star… · New York

Summary: Blue Star Families is the largest nonprofit dedicated to making military life better for families. The Essentials Market Program Coordinator will support the daily operations and logistics of the Essentials Market, engage with the local military community, and ensure a positive member experience. Responsibilities: - Continuously improve Essentials Market program and processes to deliver an exceptional membership experience at every touchpoint - With support from the Program Director and Executive Director, support the planning and execution of occasional Essentials Market pop-up events within the NYC Metro Area - Coordinate day-to-day market operations, including facility organization, patron/vendor communication, and operational readiness - Maintain inventory management and food safety practices, including stock rotation, expiration monitoring, and storage oversight - Recruit, train, schedule, and support volunteers while tracking participation and compliance requirements - Coordinate deliveries, donation pickups, product sorting, and distribution activities - Support administrative functions including reporting, financial reconciliation, gift-in-kind tracking, and donor/grant support activities - Assist with emergency response and contingency planning related to facility or operational disruptions - Build and maintain positive relationships with military leadership, partners, vendors, volunteers, and community stakeholders - Identify opportunities for operational improvement and support occasional Essentials Market events and outreach activities Required Qualifications: - 0-2 years in program, event, or community management - Independent self-starter with excellent interpersonal and communication skills - Knowledge of military family life and sensitivity to their needs - Proven experience in volunteer recruitment, management, and stewardship - Comfortable with public speaking, media interactions, and community outreach - Highly detail-oriented, organized, and able to manage multiple priorities - Local travel requirements required outside of your home office will be up to 20% or less depending on business needs - Ability to repeatedly transport, lift and carry supplies and equipment up to 50 lbs - May be required to work nights, weekends, and holidays as necessary to carry out key job functions Preferred Qualifications: - Prior experience working in or managing a food pantry, food assistance program or related work a plus - Familiarity with CRM systems, particularly Salesforce - Experience with membership-driven or nonprofit organizations - Ability to assess and improve programs, processes, and operational efficiency - NY State Certified Food Safety Training a plus Required Skills: Volunteer recruitment, Volunteer management, Military family knowledge, Inventory management, Food safety practices, Salesforce CRM, Program management, Event management, Food pantry management, Emergency response planning, Public speaking Benefits: 403(b) with matching, Flexible Spending, Medical Insurance, Life Insurance, Short-Term Disability, Communications Allowance, Permanent Change of Station (PCS) Leave for Active Duty Military Spouses, On-the-job professional development training, Competitive salaries, Workplace flexibility