Leader in Training - San Francisco at Blue Bottle… · San…

Summary: Blue Bottle Coffee is dedicated to connecting the world to delicious coffee while promoting sustainability. The Leader in Training is responsible for guiding team members to deliver exceptional hospitality and coffee experiences, overseeing cafe operations, and fostering a culture of continuous learning and excellence. Responsibilities: - Assume full accountability for cafe operations in the absence of the Cafe Leader, ensuring smooth and efficient functioning - Foster a culture of respect, inclusivity, and continuous learning within the team, celebrating diversity and promoting development through feedback, coaching, and mentoring - Communicate and uphold Blue Bottle's sustainability values, motivating team members to contribute to organizational goals - Assist in recruiting a diverse team and manage performance through feedback, recognition, and addressing concerns promptly - Optimize staffing and shift management to deliver exemplary hospitality, adhering to quality standards for beverage and food preparation - Enhance guest experience through engagement, technical product education, and handling feedback and escalations professionally - Collaborate with the Cafe Leader on business analysis, strategic planning, and action plans for sales, restocking, merchandising, inventory, and scheduling - Ensure accurate accounting of transactions, maintain inventory levels, and contribute to scheduling activities - Adhere to safety policies and procedures, report concerns, and promote a safe and respectful workplace - Manage controllable budget and labor hours efficiently, ensuring accountability and reporting any issues promptly Required Qualifications: - Must be willing to relocate within a 50-mile radius of our market area - Eligible to work in the United States and 18 years of age or older - 1-2 years working in a leadership role or experience leading a team, with a strong preference for coffee, food, and beverage - Completed Blue Bottle Academy's Barista training and validation program or will complete it within 90 days post-hire - Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire - Familiarity with online collaboration and organization tools, including Google Docs - A flexible schedule and are available to work mornings, evenings, weekends, and holidays - Ability to smell and taste; you're tasting and smelling coffee and food, helping ensure quality control for each cup and plate - Ability to listen and speak; you're listening and speaking with our guests to take and fill orders, and guide and create experiences Required Skills: Food Safety Certification, Barista Training, Inventory Management, Scheduling, Budget Management, Google Docs, Quality Control, Coaching Benefits: Comprehensive health, dental, and vision coverage for eligible employees starting on your first day, Best-in-class coffee training and continuing education, Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships), 401(k) plan, Paid time off & paid volunteer hours, 50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise, 2 free drinks during shifts for cafe team members, Flexible spending account & commuter benefits, Employee Assistance Program