Account Manager Business Development… at Bloomerang · Remote

Summary: Bloomerang is a company dedicated to empowering nonprofits through their innovative giving platform and stellar support. The Account Manager Business Development Representative plays a critical role in generating new business opportunities by engaging and qualifying potential upsell opportunities for nonprofit customers. Responsibilities: - Act as an expert on how Bloomerang’s fundraising, donor, and volunteer management solutions transform nonprofits to help them achieve their mission. Quickly articulate value to busy decision-makers - Engage inbound inquiries and re-engage past prospects from the Bloomerang customer base, ensuring rapid follow-up and maximize conversion rates - Qualify/Disqualify inbound leads via phone, email and live chat, qualifying upsell prospects and scheduling meetings for Account Managers - Create & nurture a 90-day rolling pipeline of high-quality potential meetings from leads, using creative and strategic outreach to warm them up and convert to qualified meetings - Collaborate with marketing and sales, providing feedback on lead quality and helping refine messaging to improve conversion rates - Consistently meet (and ideally exceed) business development KPIs, including response time, lead-to-meeting conversion rate and pipeline influence rate, contributing to Bloomergang's overall success - Ensure the accurate maintenance of sales data and lead tracking through Salesforce, Qualified Chat, Chilipiper and Outreach, keeping a record of all interactions and progress to ensure a seamless handoff Required Qualifications: - 1+ year of sales experience (SDR, BDR, or sales internship preferred) or business experience and a strong interest in SaaS sales - A passion for helping nonprofits and a desire to understand their challenges - A self-starter mentality with the ability to adapt and push yourself every day without relying on warm leads - Resilience and persistence—ability to overcome rejection and use it as a learning opportunity - Strong communication and storytelling skills—both written and verbal to engage with senior leaders, and handle objections without hesitation - A curious and coachable mindset with a drive to continuously improve and ask the right questions to understand nonprofit needs and challenges - Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission Preferred Qualifications: - Familiarity with Salesforce, Outreach, Chilipiper is a plus Required Skills: Sales experience, SaaS sales, Salesforce Important Skills: Resilience Nice-to-Have Skills: Curiosity, Coachability, AI tools integration, Lead qualification Benefits: Health + WellnessYou’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere., Time OffYou’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!, 401kYou’ll receive a 401k match to help invest in your future., EquipmentEverything you need to be successful, shipped right to your door. You got this. We got you.