Product Manager - User Experience at Blip.pt in Porto, Porto, Portugal

Product Manager - User Experience

Product Manager

Blip is a leading tech company focused on software engineering solutions for sports entertainment.We operate at scale. As part of Flutter Entertainment, we play an essential role in the Group's goal of becoming the global leader in online sports betting and iGaming, developing innovative products and platforms for over 14 million monthly customers worldwide. We are serious about Tech. We are problem-solvers with big ambitions, keeping a people-first mindset at the core of our work. We prioritize flexibility as we strive to deliver the best technological products and tackle the greatest industry challenges. Recognizing that everyone brings their own strengths, backgrounds and new perspectives, we empower you to be yourself. That uniqueness shapes the culture of belonging we are so proud of.

The Role We are looking for a dynamic Product Manager to inspire innovation and drive the Sportsbook at Flutter. As one of the leading sports betting ecosystems in the country, Flutter is recognised for its innovation, operational excellence and user-centred experience. As a product expert, you'll be pivotal in delivering high-impact, user-focused solutions that align with both customer and business objectives — particularly in the Sportsbook domains.

What You Will Be Doing Product Ownership • Manage the squad's roadmap, backlog, and OKRs with autonomy. • Frame product hypotheses and lead experiments to validate them. • Track Customer Experience and Product performance through clear success metrics and outcomes.

Discovery & Delivery • Structure product development cycles with clarity and documentation. • Collaborate on user research, product ideation, prototyping and validation. • Ensure timely delivery of features that add customer and business value. • Adopt innovation as the standard of how we build products that customers love.

Cross-Functional Collaboration • Work daily in close partnership with Engineers, Designers, Researchers, Data Analysts and business stakeholders. • Ensure that discovery insights, technical considerations and user experience design are integrated seamlessly. • Build cross-team alignment through rituals, shared goals and transparent decision-making.

Communication & Alignment • Ensure there is clear alignment between Product and all stakeholders on product roadmap, solution delivery and performance understanding. • Anticipate blockers and act proactively to mitigate them. • Explain product decisions clearly to both technical and non-technical audiences. • Build inclusive and transparent relationships across teams.

Customer-Centric Practices • Consistently collect user feedback and incorporate it into decision-making. • Ensure all product decisions are made towards improving the customer experience and the business performance. • Promote a culture of customer feedback & data-driven decision making within the day-to-day activities.

Data & Insight • Define key Product & Customer Experience metrics and track their evolution to inform product decisions. • Build insight from diverse data sources to influence decisions. • Link squad impact to broader business goals, ensuring initiatives always contribute towards the wider product & business strategy.

What You'll Bring • Customer Focus: Passionate about users and leveraging collaboration to disrupt and enhance product experience within Flutter. • Effective Communication: Skilled at managing stakeholders and adjusting communication styles to clearly convey goals and strategies across varying audiences. • Analytical and Curious: Strong critical thinking abilities, data interpretation skills and a relentless drive to understand and improve processes. • Action-Oriented: Proven ability to identify risks, address issues and navigate fast-paced environments with resilience. • Facilitation: Experience in promoting cross-functional collaboration and establishing internal communities of practice. • Product Experience: Expertise in managing UX/UI-focused products, prioritising user, and improving operational efficiency through simplification.

This is what you should have. What do we have, you ask? Well...you can check our amazing perks & benefits right here! So ... are you in?

Equal opportunities At Blip, we are committed to creating a diverse and inclusive workplace. We strongly encourage people from all backgrounds, ways of thinking, and working to apply. We are committed to including everyone regardless of their race, disability, age, gender identity, sexual orientation, and religion. Everyone brings different perspectives and experiences; you don’t have to meet all the requirements listed to apply for this role. If you need any adjustments to apply for the position and to ensure this role aligns with your needs, please send an email to accommodations@blip.pt . We will only respond to inquiries related to disabilities.