Customer Care Desk Associate at Blain's Farm… · Rhineland…

Summary: Blain’s Farm & Fleet is a family-owned retailer seeking a Customer Care Desk Associate. The role operates the store phone and switchboard, assists customers with returns, questions, complaints, and directions, and performs customer service, cashiering, e-commerce order, and store support duties.

Responsibilities:
- Scan returned goods and place into bins/shopping carts to return the goods to the department
- Route mail/file paperwork
- Issue Hunting and Fishing licenses
- Cashier
- Manage the incoming E-commerce customer orders and In-Store Pick Ups
- Keep the Customer Service Desk clean and presentable to the customers
- Help in other departments as assigned
- Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures

Required Qualifications:
- Great communication skills
- Able to work evenings when needed and at least every other weekend

Preferred Qualifications:
- Prior Retail experience preferred

Required Skills: Retail Experience

Benefits: Associates hired into a full-time role will become eligible for Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. effective their 91st day of full-time employment, All major Holidays & Birthday off, Advanced Leadership Training Programs: build the skills to grow your career, Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!, Internal recognition programs that support an engaged workplace, 401(K) with company match, Saturday & Sunday weekend premium pay $2.50/hr