Automotive Service Advisor at Blain's Farm… · Cedar…

Summary: Blain’s Farm & Fleet is a family-owned retailer seeking an Automotive Service Advisor to perform automotive services while providing quality customer service. The role supports customers with purchases, work orders, invoices, payments, tire and battery services, oil changes, safety procedures, and service recommendations.

Responsibilities:
- Assist customers with their purchases in a customer service and sales focused environment
- Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department
- Explain work orders and invoices to customers
- Perform Retail Cashier Duties by obtaining and processing customer payments
- Install batteries, balance wheels, repair and install tires when required
- Perform oil changes using LOF procedures when required
- Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures
- Ability to interpret vehicle inspection results and make appropriate service recommendations to customers

Required Qualifications:
- Must have great communication skills
- Ability to read and speak English
- Ability to effectively communicate with customers and coworkers
- Must be 18 years of age or older

Preferred Qualifications:
- Prior auto repair experience is preferred
- Prior retail experience preferred

Required Skills: Automotive Repair, Retail

Benefits: Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc., All major Holidays & Birthday off, Advanced Leadership Training Programs: build the skills to grow your career, Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!, Internal recognition programs that support an engaged workplace, 401(K) with company match, Paid ASE testing and certifications, Saturday & Sunday weekend premium pay $2.50 per hour