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Salesforce Product Manager, Associate –… at Blackrock · Chicago
Job Description
Salesforce Product Manager, Associate – SpiderRock Advisors COO Product Team
Location: Chicago, IL
About this role
Salesforce Product Manager, Associate – SpiderRock Advisors COO Product Team
Your Team
Our COO Product Team is responsible for enabling scalable, efficient, and user-centric solutions that support key business processes across the organization. The team partners closely with business stakeholders, technology partners, and product leadership to enhance Salesforce and related business applications, delivering capabilities that improve operational effectiveness, data-driven decision making, and user experience. Team members have the opportunity to work on strategic initiatives, contribute to platform innovation, and develop expertise across product management, business analysis, process improvement, and financial technology.
Your Role and Impact
As a Salesforce Product Manager, Associate, you will support the continued growth and enhancement of the Salesforce platform and related business applications. You will serve as a key liaison between business and technology teams, helping translate business needs into actionable solutions while ensuring successful adoption and delivery of platform capabilities. This role offers the opportunity to develop product management expertise, influence process improvements, and contribute to initiatives that drive measurable business value and user outcomes.
Your Responsibilities
In every role at BlackRock, you'll be expected to apply sound judgement and critical thinking to solve complex problems, adapt as the business evolves, and combine the curiosity to explore new approaches and technologies with the rigor to challenge the results. The scope of this role also includes the following responsibilities:
- Partner with business stakeholders to analyze business processes, document requirements and use cases, and recommend scalable solutions that improve operational efficiency and user outcomes.
- Support product roadmap execution by developing data-driven insights, reporting, and performance metrics that inform prioritization and business decisions.
- Collaborate with product leadership and cross-functional stakeholders to manage the product backlog, track initiative progress, communicate status, and support prioritization decisions.
- Gather and analyze user, operational, and market insights to support feature planning, release management, and product adoption strategies.
- Translate business requirements into user stories and acceptance criteria, manage backlog priorities, and lead User Acceptance Testing (UAT) activities to ensure successful delivery.
- Develop training and change management materials while partnering with technical teams to resolve user issues and improve the overall user experience.
- Maintain system, process, and data documentation, support reporting and analysis activities, and validate the impact of new features and changes across business applications.
Your Experience
- 1-3 years of experience in Product Management, Business Analysis, Operations, Technology, or a related field.
- Experience with databases and writing SQL queries (preference not requirement).
- Demonstrated ability to gather, analyze, and document business requirements, workflows, use cases, and functional specifications for technology-enabled solutions.
- Experience partnering with business stakeholders, product teams, and technology organizations to deliver enhancements and process improvements.
- Knowledge of product management principles, including backlog management, roadmap planning, user story development, and prioritization frameworks.
- Experience supporting software delivery lifecycles, including requirements validation, User Acceptance Testing (UAT), defect management, and release coordination.
- Strong analytical and problem-solving skills with experience leveraging reporting, dashboarding, and data analysis to support business decisions.
- Excellent written and verbal communication skills, with the ability to create documentation, training materials, and executive-ready status updates.
- Demonstrated ability to manage multiple priorities, build relationships across teams, and contribute effectively in a fast-paced, collaborative environment.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.