Associate - DataOps at BlackRock in Atlanta, GA

Summary: BlackRock is a company focused on helping people experience financial well-being. They are seeking an Associate for DataOps to provide advanced operational support for enterprise data platforms, ensuring stability and reliability while managing incidents and contributing to operational improvements. Responsibilities: - Own L1/L2 operational support for production data platforms, including data lakes, streaming pipelines, and Snowflake-based analytics - Diagnose and resolve complex failures in ETL/ELT pipelines and orchestration frameworks, partnering with engineering where required - Actively manage incidents, including impact assessment, remediation coordination, and postincident documentation - Improve monitoring, alerting, and observability coverage, identifying gaps and driving instrumentation enhancements - Support onboarding of new pipelines and data products by validating operational readiness, scalability, and reliability - Analyze recurring incidents and data quality issues, contributing to root cause analysis (RCA) and longterm remediation - Mentor analysts through guidance on operational best practices, troubleshooting, and platform behavior - Contribute to automation initiatives to reduce manual effort and improve operational efficiency Required Qualifications: - Strong understanding of enterprise data platforms, including data lakes, warehouses, streaming, and Snowflake - Handson experience with ETL/ELT pipelines and orchestration tools (e.g., Airflow) - Practical experience with monitoring, alerting, and observability systems - Working knowledge of AWS, Azure, and/or GCP, with exposure to cloud-native data services - Experience supporting production systems with defined SLAs and incident management processes Required Skills: Snowflake, ETL/ELT pipelines, monitoring Important Skills: AWS, Azure, GCP Nice-to-Have Skills: incident management, operational support, data lakes, data warehouses, streaming pipelines, orchestration tools Benefits: Annual discretionary bonus, Healthcare, Leave benefits, Retirement benefits, Strong retirement plan, Tuition reimbursement, Comprehensive healthcare, Support for working parents, Flexible Time Off (FTO)