Senior Workplace Coordinator, Mexico City at BlackLine · Mexico…

Make Your Mark: ​​The Workplace Services team at BlackLine is energetically focused on the employee experience and manifesting the BlackLine brand through fresh, vibrant, and inspiring workspaces. The Workplace Coordinator, Mexico City will play a critical role in supporting the daily operations, employee experience, and overall functionality of the Mexico City workplace. ​ ​This individual will help ensure the workplace operates efficiently, safely, and professionally while supporting employees, visitors, vendors, and business operations. The ideal candidate is highly organized, proactive, resourceful, and capable of managing multiple priorities in a fast-paced environment. The success of this individual lie in the ability to develop strong professional relationships with employees, collaborate cross-functionally, and maintain a high level of workplace hospitality and operational excellence.​

You'll Get To:

• Serve as a primary point of contact for employees, guests, vendors, and workplace-related inquiries while always maintaining professionalism.
• Support daily workplace operations to ensure a clean, organized, safe, and welcoming office environment.
• Coordinate office services, supplies, deliveries, workplace maintenance requests, and general operational needs.
• Maintain workplace appearance, conference rooms, shared spaces, workplace equipment, and overall office functionality at the highest standards.
• Coordinate and implement workplace snack, beverage, and catering programs with high-quality offerings and strong attention to employee experience.
• Partner with building management, workplace operators, and vendors to address operational issues, maintenance requests, security concerns, and workplace escalations.
• Establish and maintain strong vendor relationships while following company procurement and operational processes.
• Conduct routine workplace walkthroughs to proactively identify and resolve workplace concerns.
• Support workplace safety initiatives, emergency procedures, incident response, and required workplace compliance standards.
• Assist with onboarding logistics, visitor coordination, badge access requests, seating support, and workplace readiness for employees and guests.
• Partner cross-functionally with Finance, IT, People, Security, and other internal teams to support workplace operations and employee needs.
• Support workplace invoices, operational documentation, expense tracking, and administrative reporting as needed.
• Organize and support onsite employee events, meetings, celebrations, engagement activities, and company programs.
• Assist with workplace communications and operational updates to employees when appropriate.
• Identify opportunities for operational improvements, efficiencies, and enhanced employee experiences across the workplace. Technology & Workplace Support
• Provide basic Level I/II onsite support for common workplace and employee technology issues, including conference room systems, monitors, docking stations, printers, Wi-Fi connectivity, and peripheral devices
• Assist employees with basic troubleshooting and coordinate escalations with internal IT teams and external support partners when necessary
• Support workplace technology readiness for meetings, events, onboarding, and daily office operations
• Partner with IT to help maintain workplace equipment inventory, device coordination, and overall workplace technology functionality
• Assist with conference room technology testing and meeting support to ensure a seamless employee experience

What You'll Bring:

Ability to speak, read, and write fluently in both English and Spanish required. Years of Experience in Related Field: 3+ years of experience supporting workplace operations, office administration, facilities coordination, hospitality, or similar operational environments. Technical/Specialized Knowledge, Skills, and Abilities:

• Strong customer service and hospitality mindset
• Excellent organizational, multitasking, and problem-solving skills
• Ability to work independently and manage competing priorities effectively
• Strong verbal and written communication skills
• Professional demeanor with strong relationship-building abilities
• High level of resourcefulness, initiative, accountability, and attention to detail
• Experience coordinating vendors, workplace services, and operational logistics preferred
• Comfortable providing basic technical troubleshooting and workplace technology support
• Experience supporting conference room technology, AV systems, workplace hardware, or employee technology requests preferred
• Proficiency in Microsoft Office, Teams, and workplace collaboration tools

We’re Even More Excited If You Have: This is an onsite position requiring regular attendance within the workplace. Working hours may fluctuate based on business needs, events, operational support requirements, or emergency situations. Occasional overtime or after-hours support may be required on a pre-approved, as-needed basis.

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.

Accommodations:

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.