Strategic Relationship Manager I at Blackhawk Network in Remote

Summary: Blackhawk Network is a global platform providing branded payment solutions to businesses. The Strategic Relationship Manager is responsible for driving the digital and commerce strategy, building partner relationships, and collaborating across teams to enhance customer experience and drive revenue growth through innovative payment solutions. Responsibilities: - Lead the digital commerce strategy for key partners, driving growth through branded payment solutions including gift cards, digital rewards, and loyalty integrations - Build and manage partner relationships, ensuring alignment on goals, performance, and long-term strategic vision - Collaborate cross-functionally with Product, Marketing, Sales, IT, and Finance to deliver seamless, innovative programs across both digital and in-store channels - Enhance the partner and customer experience by optimizing the digital journey, improving conversion, and advancing omni-channel engagement - Leverage data and insights to guide decision-making, monitor KPIs, and build annual growth plans and performance playbooks for key accounts - Champion marketing and brand excellence, ensuring consistent positioning and strong retail and digital presence across distribution partners - Stay ahead of industry trends and emerging technologies to identify opportunities for innovation and differentiation within the commerce ecosystem Required Qualifications: - Proven ability to sell-in complex initiatives using excellent solution and consultative sales skills - Ability to apply creative thinking to the sales process - Ability to understand and manage details of programs and explain key elements to partners and internal teams - Proven ability to think strategically, formulate action plans and sell them through to management - Ability to build trust with partners - Ability to learn and communicate complex and intangible product concepts that are still in development - Excellent interpersonal skills, time management, and multi-tasking abilities - Ability to prioritize and manage numerous projects on tight deadlines with limited direction - High degree of initiative and keen sense of urgency - Bachelor's degree in Business, Marketing, Commerce, or related field required - 0+ years in account management, partnerships, or business development - Experience managing enterprise-level clients or strategic accounts - Proven track record of revenue growth, retention, and expansion - Experience working cross-functionally with Product, Engineering, Marketing, Finance, and Legal - Strong strategic thinking and business acumen - Excellent leadership and communication skills - Demonstrated success in driving and achieving business goals Preferred Qualifications: - Background in payments, gift cards, fintech, retail, or digital commerce (strongly preferred) - Exposure to contract negotiations, pricing strategy, and commercial deal structuring - We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results Required Skills: Account Management, Partnership Management, Business Development, Payments, Gift Cards, Fintech, Retail, Digital Commerce, Contract Negotiations, Pricing Strategy, Commercial Deal Structuring, AI Tools Utilization, Solution Selling, Consultative Sales, Multi-tasking, Sense of Urgency, Creative Thinking, Strategic Thinking Benefits: 401k with employer match, Medical, Dental, Vision, 12 paid holidays throughout the year 2026, Sick pay accrual according to state law, Parental leave, Life insurance, Disability insurance, Accident and illness insurance, Health and dependent care flexible spending accounts, Wellness benefits, Flexible time off for all full-time employees