Special Officer, CEO Office - UK

About BJAK

We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient.

We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region.

We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI.

Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission.

About the Role

The Special Officer, CEO Office is an internal execution and coordination role that works closely with the CEO and multiple internal teams to ensure priorities, follow-ups, and day-to-day execution are carried out reliably.

This role sits at the centre of internal operations, supporting cross-functional execution across HR, Marketing, Finance, Operations, Product, and other teams. It does not own strategy, P&L, or people management. Instead, it focuses on tracking, coordination, follow-through, and administrative execution, helping the organisation run smoothly as it scales.

This role is well-suited for someone who is highly organised, detail-oriented, and comfortable driving execution without formal authority.

What You Will Be Doing

• Provide day-to-day support to the CEO, including managing schedules, meetings, documentation, and follow-ups on decisions and action items.
• Track CEO priorities and internal deliverables across teams, ensuring updates are collected, timelines are met, and issues are escalated early.
• Coordinate cross-functional execution across teams such as HR, Operations, Finance, Product, and Marketing by aligning timelines, tracking progress, and driving follow-ups.
• Handle hands-on administrative and operational work, including documentation, data tracking, reporting, and maintaining internal trackers and workflows.
• Prepare briefing notes, summaries, and internal updates to support meetings and leadership decision-making.
• Support ad-hoc requests, urgent matters, and special projects assigned by the CEO, handling last-minute changes with clarity and composure.

What You Will Need

• Experience in internal operations, administrative support, coordination, or similar execution-focused roles
• Strong organisation and task-tracking skills, with the ability to manage multiple workstreams
• Solid spreadsheet and documentation skills (e.g. Google Sheets, Excel, Docs)
• Clear written communication for internal updates, summaries, and follow-ups
• High level of discretion and professionalism when handling sensitive information
• Comfort working in a fast-paced environment with shifting priorities

Why Join BJAK

• Work directly with the CEO and gain close exposure to how the business operates
• Play a critical internal role supporting execution across multiple teams
• Learn how a high-growth, market-leading tech company operates from the inside
• Flat, no-politics environment that values speed, ownership, and clarity
• Competitive compensation with strong growth opportunities

Compensations Range

• We offer a highly competitive package, ranging from £110,000 to £150,000, reflecting both experience and suitability for this pivotal role.