PR & Communications Lead at Bjak in Malaysia

Drive Narrative. Shape Reputation. Make Every Message Count. About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region. We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI. Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission. About The Role The PR & Communications Lead is responsible for defining and protecting Bjak's corporate narrative across all external and internal channels. This highly visible role ensures all messaging - from media relations and corporate social responsibility (CSR) to employee communications - is strategically aligned, consistent, and effective in fostering a positive reputation among customers, stakeholders, and the media. What You’ll Do: • Oversee the comprehensive messaging strategy for Bjak across all public-facing and internal channels, shaping how the organization communicates with customers, media, investors, and employees. • Lead external media relations by managing relationships with journalists, media outlets, and PR agencies to proactively identify opportunities for favorable coverage of Bjak’s products and growth milestones. • Develop all key external communications assets, including press releases, media kits, executive talking points, and briefing materials, ensuring high-quality and consistent narrative delivery. • Manage corporate reputation and crisis communications, proactively anticipating public perception issues and rapidly developing strategic responses to safeguard Bjak’s brand integrity and stakeholder trust. • Oversee and execute internal communications (newsletters, memos, company-wide announcements) to align staff activities with organizational goals and foster a culture of transparency and accountability. • Drive the communication strategy for Corporate Social Responsibility (CSR), sustainability, and social participation initiatives, enhancing the perception of Bjak’s role in the community. The right fit has: •Proven track record of success in proactively securing high-impact media coverage and managing relationships with top-tier business and trade journalists globally • 6+ years of progressive experience in Public Relations, Corporate Communications, or External Affairs, preferably within Fintech, Technology, or Financial Services. • Demonstrated experience in developing and executing crisis communication plans and managing media responses during high-pressure situations. • Exceptional written and verbal communication skills, with the ability to translate complex business and technical information into clear, compelling public narratives. • Experience serving as a company spokesperson or successfully preparing executives and subject matter experts for high-stakes media interviews and public appearances. • Strong understanding of internal communications best practices and the use of digital channels (intranet, internal apps) to drive employee engagement and alignment. Why Join BJAK: • Lead communications for one of Southeast Asia’s fastest-growing digital platforms. • Directly influence BJAK’s brand, reputation, and narrative across the region. • Partner closely with senior leadership on high-impact initiatives. • Be part of a dynamic, ambitious, and innovative team shaping the future of financial access • Competitive compensation, hybrid work arrangement, and opportunities to scale your impact regionally.