Executive, CEO Office at Bjak in Malaysia

About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region. We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI. Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission. Why This Role Matters - Act as a reliable internal support arm to help teams execute day-to-day priorities efficiently - Ensure operational follow-ups, trackers, and coordination do not fall through the cracks - Support multiple departments by handling administrative, coordination, and execution tasks - Free up functional teams by taking ownership of tracking, updates, and internal coordination What You Will Do 1. CEO Support & Priority Management - Provide day-to-day support to the CEO, including managing schedules, meetings, documentation, and follow-ups - Track and follow through on CEO priorities, action items, and decisions across teams - Prepare briefing notes, summaries, and materials for internal and external meetings - Act as a point of coordination between the CEO and internal stakeholders 2. Cross-Functional Execution - Support ad-hoc projects that cut across multiple functions (e.g. HR, Operations, Finance, Product, Marketing) - Coordinate with internal teams to gather updates, align timelines, and unblock execution issues - Ensure deliverables are completed on time and issues are escalated appropriately - Drive follow-ups without formal authority 3. Administrative & Operational Tasks - Handle hands-on administrative work such as documentation, data tracking, reporting, and task coordination - Organise information, files, trackers, and workflows to support decision-making - Assist with logistics, scheduling, and operational arrangements as required 4. Problem-Solving & Ad-Hoc Support - Identify gaps, risks, or inefficiencies and propose practical solutions - Handle unexpected requests or last-minute changes with composure and clarity - Support special projects or urgent matters as assigned by the CEO What You Bring - 3+ years of experience in administrative support, operations, HR coordination, or similar roles - Strong spreadsheet and documentation skills (Google Sheets / Excel / Docs) - Ability to track multiple tasks and follow up across different teams - Clear written communication skills for internal updates and recaps - High level of discretion and professionalism when handling internal information - Comfortable working in a fast-paced environment with shifting priorities You Will Thrive Here If You… - Are highly organized, reliable, and detail-oriented - Enjoy supporting multiple teams and keeping things running smoothly - Are comfortable handling repetitive administrative tasks alongside ad-hoc requests - Can follow up persistently and ensure updates are provided on time - Prefer internal-facing execution rather than external stakeholder management - Comfortable working across time zones and collaborating with global teams. Why Join Us - Directly enable BJAK's rapid growth by securing licenses and managing compliance. - Unparalleled exposure and fast-tracked career growth at an SEA tech leader. - Above-market compensation - Flat, no-politics environment that values speed, ownership, and clarity.