DevOps Engineer - CI/CD & Monitoring (Remote, China) at Bjak in China

BJAK’s automation systems power end-to-end insurance journeys across quote generation, policy issuance, renewals, endorsements, claims, payments and insurer integrations. These systems are business-critical, where deployment stability, monitoring and fast recovery directly impact customers and operations. We're looking for a DevOps Engineer based in China to strengthen CI/CD systems, monitoring infrastructure and production visibility across BJAK’s AI automation platform, ensuring engineers can ship safely and systems remain highly observable and reliable. This is a fully remote position where you'll collaborate closely with our Malaysia-based engineering, product and operations teams to improve deployment safety and system observability at scale. THE MISSION Build and maintain reliable CI/CD pipelines and monitoring systems that enable fast, safe and observable deployments across BJAK’s AI automation platform, reducing production risk while improving system visibility and operational confidence. WHAT YOU’LL OWN - Design and maintain CI/CD pipelines for multiple services across the platform. - Improve deployment automation, release strategies and rollback mechanisms. - Build and enhance monitoring, alerting and observability systems across production services. - Ensure system health visibility through metrics, logs, traces and dashboards. - Work with engineers to reduce deployment risk and improve release confidence. - Implement safe deployment strategies such as canary, blue-green or phased rollouts. - Improve incident detection speed and reduce mean time to recovery (MTTR). - Support infrastructure reliability for business-critical insurance workflows. - Standardize deployment and monitoring practices across engineering teams. - Continuously improve CI/CD performance, stability and maintainability. WHAT WE'RE LOOKING FOR - Experience in DevOps, SRE, platform engineering or infrastructure roles. - Strong understanding of CI/CD pipelines, deployment automation and release engineering. - Experience with monitoring, logging and observability systems in production environments. - Ability to troubleshoot deployment and production issues in a structured and calm manner. - Strong understanding of system reliability, uptime and operational risk. - Experience supporting production systems with high availability requirements. - Hands-on ownership mindset during incidents and deployment failures. - Practical judgment on release safety, performance and system stability. - Strong collaboration with engineering teams in fast-paced environments. - Low ego and disciplined approach to production operations. BONUS POINTS - Experience with Jenkins, GitHub Actions, GitLab CI or similar CI/CD tools. - Experience with Kubernetes, Docker or container-based deployments. - Experience with observability stacks (Prometheus, Grafana, ELK, Datadog, etc.). - Experience with infrastructure-as-code tools (Terraform, Ansible, etc.). - Experience with zero-downtime deployments and progressive delivery strategies. - Experience with cloud platforms (AWS, GCP, Azure). - Experience in fintech, insurance or other high-availability industries. - Experience improving deployment velocity and reliability at scale. - Contributions to CI/CD or monitoring system improvements. THE KIND OF BUILDER WE WANT - Thinks in deployment safety, system visibility and operational reliability. - Hands-on engineer who understands both pipelines and production systems deeply. - Calm and structured when handling deployment failures or production incidents. - Strong focus on observability, automation and release confidence. - Proactive in preventing issues rather than reacting to them. - Careful and deliberate when making production changes. - Builds systems engineers trust to deploy frequently and safely. THIS ROLE IS NOT FOR - Engineers who only react to deployment failures instead of preventing them. - People who are careless with production pipelines or release processes. - Individuals who ignore monitoring, alerting or system visibility. - Engineers who make risky deployment changes without proper safeguards. - Candidates who cannot stay calm during incidents or deployment failures. SUCCESS IN THIS ROLE You'll be successful if you can: - Improve deployment safety, speed and reliability across all services. - Strengthen monitoring, alerting and system observability coverage. - Reduce production incidents caused by releases or configuration changes. - Improve MTTR through better visibility and incident tooling. - Enable engineers to ship with confidence and minimal operational risk. WHY JOIN BJAK - Build Reliable Delivery Systems – Own CI/CD and monitoring for AI automation platforms. - High-Impact Engineering – Solve real-world release engineering and observability challenges. - Global Engineering Team – Work with experienced engineers across multiple countries. - Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams. - International Exposure – Build systems used across Southeast Asia markets. - Learning & Development Budget – Support continuous technical growth and DevOps expertise. - High Ownership Environment – Strong autonomy over deployment and monitoring architecture. - Modern Engineering Culture – Focus on reliability, speed and engineering excellence. - Competitive Compensation – Attractive salary package based on experience and impact. INTERVIEW PROCESS We assess DevOps depth, CI/CD design thinking and production reliability experience. The process usually includes application review, two interviews and a technical scenario or systems discussion.