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Change Manager- Finance Transformation at BILL in Location not listed
Job Description
Innovate with purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.
✨ Let’s give businesses more time for what matters.
Make your impact at a leading Fintech Company
BILL is replacing a disconnected, manual finance systems landscape with an integrated Oracle Fusion Cloud and Salesforce platform across Quote-to-Cash (QTC) and Core Finance. The program spans order management, billing, revenue recognition, accounts receivable, procure-to-pay, and record-to-report. It is one of the largest internal investments BILL is making in how Finance, Sales, and Operations work.
We are looking for a Change Manager to own the people side of this program. You will be BILL's change management lead alongside our systems integration partner. You will turn design decisions into clear changes for each team, prepare leaders and end users for go-live, and measure adoption after launch. This is a high-visibility role working directly with the Controller, Finance Transformation leadership, and business process owners across Accounting, Treasury, Tax, Procurement, Sales Operations, and Product.
Responsibilities
- Own BILL's organizational change management (OCM) strategy and plan for the program. Align it to program milestones from Global Design through Release 1 (Oracle Financials) and Release 2 (Quote-to-Cash).
- Lead stakeholder assessments and change impact assessments by workstream. Translate process and system design decisions into specific role, process, control, and policy changes for each impacted team.
- Build and run a change network of business process owners and key users across Finance, Sales, Operations, and Product. Use the network to surface resistance early and drive readiness.
- Build leadership alignment and sponsor engagement plans. Equip executive sponsors and functional leaders with the messages and decisions needed to drive adoption.
- Develop and execute the program communications plan, including leadership messages, team briefings, and go-live readiness communications.
- Partner with training leads and the systems integration partner on end-user training strategy, training needs analysis, and delivery for build, test, and cutover.
- Define and track adoption and readiness metrics before and after go-live. Use the results to adjust plans and close gaps.
- Report change management status, risks, and issues to the Project Management Office (PMO) and Steering Committees. Escalate and resolve adoption risks early.
We'd love to chat if you have:
- Bachelor's degree in Business, Organizational Development, Communications, or a related field. MBA or graduate degree preferred.
- 7+ years of change management and/or communications experience on strategic transformations.
- Hands-on experience leading change for an ERP or finance transformation (Oracle Cloud, Salesforce, or similar). Quote-to-Cash, billing, or revenue experience is a plus.
- Proven ability to design and execute change strategies in complex, matrixed organizations. This includes working with an external systems integrator.
- Experience running stakeholder assessments, change impact assessments, change networks, and adoption metrics.
- Strong written and verbal communication skills. You can turn technical design into plain language for executives and end users.
- Ability to influence without authority, build trusted relationships, and manage multiple priorities in a fast-paced environment.
- Prosci, ACMP (CCMP), or equivalent change management certification preferred.
- Familiarity with AI tools to increase efficiency across change, communications, and training work.
Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones
What’s in it for you?
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.