Associate Collections Analyst at BILL in Draper, UT

Summary: BILL is a rapidly growing Fintech company focused on empowering businesses through innovative financial tools. The Associate Collections Analyst will be a key member of the Collections team, responsible for managing the collections lifecycle and optimizing recovery strategies to maximize revenue. Responsibilities: - Driving the execution of both operational and strategic initiatives for the BILL Collections team - Managing the complete collections lifecycle for BILL's Spend and Expense product - Performing account-level reviews to identify the most effective client outreach strategies - Executing plans to maximize revenue recovery Required Qualifications: - 1-2+ years of direct collections experience preferably in e-commerce, payments, financial service, or a similar industry - A proven ability to learn, adapt, and train on new processes and procedures - Logical and rational thinking skills with demonstrated data analysis and investigative techniques - Excellent organizational and time management skills - must have the ability to prioritize and balance multiple tasks simultaneously - Strong interpersonal and decision-making skills with the ability to resolve conflicts and build relationships within a dynamic organization Preferred Qualifications: - Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards - A degree in Accounting, Finance, or Operations Management Required Skills: Collections experience, Data analysis Important Skills: Payment processing knowledge Nice-to-Have Skills: Decision-making skills Benefits: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), HSA & FSA accounts, Life Insurance, Long & Short-term disability coverage, Employee Assistance Program (EAP), 11+ Observed holidays and wellness days and flexible time off, Employee Stock Purchase Program with employee discounts, Wellness & Fitness initiatives, Employee recognition and referral programs, And much more