Lead Program Manager at Big Bad Wolf… · Helsinki

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

About the Team

The Wolt Market Talent Acquisition Operations team is evolving into a strategic, centralized function that enables scalable, efficient, and data-driven hiring across all international markets. As Wolt Market continues to grow, we are shifting from manual, recruiter-led processes to a more standardized, technology-enabled hiring model powered by tools like Greenhouse and Fountain.

Our goal is to build a highly efficient, automated hiring engine that supports rapid expansion across diverse geographies, while maintaining strong candidate experience and operational consistency. This requires leaders who can blend talent acquisition expertise with program management, analytics, and continuous improvement.

About the Role

As a Lead Program Manager, you will own and scale high-volume hiring operations for Wolt Market across international locations. Based in Georgia or Finland, you will lead a team of recruiters and sourcers responsible for delivering hiring outcomes at scale through Greenhouse and Fountain (including automated assessments).

This is a hands-on leadership role where you will balance team management with program ownership—driving execution while continuously improving processes, workflows, and funnel performance. You will focus on building repeatable, scalable hiring systems that reduce manual effort and increase speed, quality, and consistency.

This role is ideal for someone with a Talent Acquisition background who is looking to grow into Program Management, and who brings a strong analytical mindset, ownership mentality, and passion for process improvement.

You’re excited about this opportunity because you will…

• Lead and develop a team of recruiters and sourcers delivering high-volume hiring across international markets
• Own hiring delivery through Greenhouse and Fountain, including automated screening and assessments
• Drive end-to-end pipeline performance, from application through onboarding
• Identify bottlenecks in the hiring funnel and implement scalable process improvements
• Standardize workflows across markets while adapting to local nuances
• Leverage data to monitor performance, improve conversion rates, and reduce drop-off (e.g., NCNS, early attrition)
• Partner with cross-functional stakeholders (Operations, Workforce Planning, HR) to align hiring with business needs
• Build and document processes, playbooks, and best practices to enable consistency at scale
• Contribute to the broader transformation toward a more automated, efficient hiring model

We’re excited about you because…

• You have 5+ years of experience in Talent Acquisition, Recruiting Operations, Program Management, or similar
• You have experience in high-volume hiring environments and understand pipeline management at scale
• You have people management experience (leading recruiters, coordinators, or sourcers)
• You bring a strong analytical mindset and are comfortable using data to drive decisions
• You have a track record of continuous improvement and optimizing processes
• You are comfortable working with tools like Greenhouse, Fountain, or similar systems
• You are highly organized and able to manage both team execution and program-level initiatives
• You are comfortable writing clear documentation, building playbooks, and standardizing ways of working
• You are adaptable and thrive in a fast-paced, evolving environment
• Experience working across multiple countries or international markets is a plus

Why this role

This is an opportunity to step into a leadership role while expanding into Program Management, owning both people and process. You will play a key role in building a scalable hiring engine for Wolt Market globally, with direct impact on business growth and operational success.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.