Store Manager at BibliU in Wilkesboro, NC

Store Manager

Location: Wilkesboro, North Carolina

Position Title: Store Manager

Reports to: Regional Manager

Location: Wilkes, Community College, 1328 S. Collegiate Dr., Wilkesboro, North Carolina, 28697

Contract Type: Full-Time, Permanent
Working Hours: 40 hours per week

About BibliU

BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.

The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.

We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.

Here's what makes our story compelling:

Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business.

We're hungry for more. We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities.

Our culture is collaborative, high-growth, and agile. You’ll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London.

Position Overview

We are looking for a results driven retail store manager to be responsible for the overall Campus store. The successful candidate will be able to lead a customer focused team, drive sales and profitability and enhance campus relationships.

What you will be doing:

• Collect, enter and analyze adoptions for order placement and maintain regular communication with campus stakeholders regarding status. Introduce and promote the most affordable option for the student.
• Manage inventory for your store, including receiving, tagging, set-up and the return of unsold inventory to the vendors.
• Develop and maintain a good working relationship with the faculty to obtain key information for course materials. Schedule regular appointments and meet with the appropriate administrative personnel to build partnerships, promote Day 1 access and determine the best option for students.
• Meet sales goals by training, motivating and providing feedback to sales staff.
• Ensure company compliance with policies and procedures.
• Maintain visual merchandising standards.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Address customer service issues and partner with Regional Manager to resolve issues.

What we are looking for

Must have:

• Proven success as a retail manager
• Excellent communication and interpersonal skills
• Desire to lead a results oriented team that is an integral part of the campus community.
• Detail oriented with organizational skills
  
• Dependability as this is a single person operation

Good to have:

• Two (2) years of college or its equivalent
• Background in Campus store management

Benefits

Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.

Here's what we offer:

• 🌴Paid time off
• 📄401(k) plan
• 🩺Medical insurance
• 🦷Dental insurance
• 👁️Vision insurance
• ➕Life insurance
• 💰Bonus incentive

We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.