Customer Service Manager at Bi-Mart in US-WA-Orchards

Summary: Bi-Mart is a community-focused company that has been serving the Northwest for over 70 years. They are seeking a hardworking and energetic Customer Service Manager to ensure a high level of customer service and promote teamwork within the store. Responsibilities: - Build, promote, and deliver a high degree of customer service - Provide prompt and friendly service to customers - Precise handling of customer transactions - Ensure cashiers receive all required breaks - Work closely with store management to build teamwork and pride of ownership within the store - Inventory replenishment - Ensure that check stands are clean & well-stocked - Help train new employees on front-end responsibilities - Manage BOPIS fulfillment Required Qualifications: - The ability to communicate well verbally and in writing - The capability to arrive on time with a positive and friendly attitude - The ability to set priorities and organize workload - The talent to efficiently solve problems and offer solutions to customers - The capacity to engage with and assist a variety of individuals - An ability to provide excellent customer service - The capacity to think strategically and to lead - 1+ Year(s) as a cashier, sales associate, bagger, courtesy clerk, or in other retail positions Preferred Qualifications: - Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and Albertsons is also an asset! Required Skills: Customer Service, Strategic Thinking Benefits: Personal Time Off (depending on length of service and hours compensated: 2 - 4 weeks annually), On-Demand Payment Option, Employee Stock Ownership Plan, Employee Purchase Discount, 7 Paid Holidays Annually, Paid Bereavement & Jury Duty Leave, 401(k) Plan, Employee Assistance Program, Health/Prescription/Vision/Dental Insurance, Healthcare Flexible Spending Account, Tuition Assistance, Life and Accidental Death & Dismemberment insurance, Short-Term Disability