Zoho CRM Intern at Bevatel in Cairo, Cairo, Egypt

• System Configuration: Assist in setting up Zoho CRM modules, custom layouts, fields, and validation rules based on client requirements.
• Workflow Automation: Help design and implement automation tools such as Blueprints, Workflows, and Schedules to reduce manual data entry.
• Data Migration: Use Excel and migration tools to clean, map, and import data from legacy systems into Zoho.
• Low-Code Development: Learn and apply basic Deluge scripting (Zoho’s language) to create custom functions and integrations.
• Requirement Gathering: Attend discovery meetings with customers to document business processes and pain points.
• Testing & QA: Perform "User Acceptance Testing" (UAT) to ensure the configured system works as intended before the client goes live.
• Training & Support: Help create user manuals, record walkthrough videos, and provide basic technical support to end-users.

Requirements

• Basic knowledge of CRM systems (Zoho is a plus).
• Familiarity with system configuration and workflow automation.
• Good Excel skills for data cleaning and migration.
• Interest in low-code tools and Deluge scripting.
• Ability to gather requirements and document processes.
• Basic understanding of UAT and testing.
• Good communication skills and willingness to learn.
• Good English skills.