Compliance Expert (Responsible Gaming) | Betty CA at Betty · Sofia

About Us: Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming. Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else. Our Values: • We are honest - we value honesty in all aspects. • Bring the Olives - we offer premium customer experience. • Think Big - we believe in always striving for more. Key Responsibilities: • Handling reports related to responsible gaming and anti-money laundering • Monitoring of customer’s activity and performing responsible gaming interactions • Investigating issues and handling customers’ complaints under the supervision of the Compliance Manager • Assisting other departments with compliance-related matters • Participating in the development and/or updating of compliance related processes and procedures • Performing any other assigned compliance-related tasks Requirements: • Bachelor’s or Master's degree (or current enrollment in such a program) • Strong organizational and time management skills, with the ability to multitask and meet deadlines in a fast-paced environment • Excellent communication and interpersonal skills, capable of working effectively in a team and with various stakeholders • Previous AML or compliance-related experience would be a plus • Willingness to learn, adapt, and take on varied tasks as needed • Fluency in English What we offer: • Competitive salary • Premium Health insurance • Career and skills development opportunities • Fun and collaborative team environment • New modern office space