Staff Accountant at BetterHelp in San Jose, CA

Summary: BetterHelp is on a mission to make mental health care more accessible to everyone. As a Staff Accountant, you will own key general ledger functions, support healthcare revenue cycle accounting, and play an integral part in the month-end close process. Responsibilities: - Prepare and record month-end accruals, commissions, bonuses, and provider payment entries - Own prepaid expense schedules and complete monthly reconciliations - Record and reconcile corporate credit card transactions, maintaining accurate documentation - Perform month-end, quarter-end, and year-end close procedures, including journal entries and account reconciliations - Collaborate with the Cash Application team to ensure accurate recording of receivables and timely resolution of open transactions prior to close - Review and analyze healthcare claims billing activity to ensure accurate revenue recognition and accounts receivable recording - Investigate billing discrepancies by reviewing clearinghouse reports and payer communications - Retrieve and analyze Electronic Remittance Advices (ERAs) to reconcile payments, contractual adjustments, denials, and outstanding balances - Partner with Revenue Cycle, Billing, and Cash Application teams to resolve variances between claims submitted, payments received, and recorded revenue - Support accounts payable operations, including managing the AP inbox and assisting with related tasks as needed - Partner with Procurement to ensure proper expense coding and provide accounting guidance as needed - Prepare monthly and quarterly balance sheet and income statement fluctuation analyses for management reporting - Assist with audit and SOX compliance by preparing required schedules and documentation - Support foreign currency accounting, including inter-company and international transactions - Identify and implement automation and process improvement opportunities - Assist with special projects and ad hoc assignments as needed Required Qualifications: - 3–5 years of progressive accounting experience - Strong understanding of GAAP and core accounting principles - Experience with general ledger accounting and month-end close processes - Working knowledge of healthcare revenue cycle processes, including claims submission, payer adjudication, and remittance processing - Experience reviewing clearinghouse reports and analyzing Electronic Remittance Advices (ERAs) to identify payment discrepancies, denials, and adjustments - Understanding of revenue recognition within a healthcare fee-for-service environment - Familiarity with tangible and intangible assets, including amortization - Experience with foreign currency accounting is preferred - Solid understanding of fair credit practices and collection regulations - Proficiency in Excel, Google Sheets, and Google Drive - Strong analytical and mathematical skills with the ability to work with large datasets - Excellent time management, organization, and attention to detail - Ability to maintain confidentiality of company and partner information - Strong collaboration, communication, and customer service orientation Preferred Qualifications: - Experience with foreign currency accounting is preferred - Previous startup experience - Previous experience in the healthcare industry - Experience with Oracle Cloud ERP or similar financial systems strongly preferred Required Skills: GAAP, General ledger accounting, Healthcare revenue cycle Important Skills: Excel, Google Sheets, Analytical skills Nice-to-Have Skills: Customer service Benefits: Remote work with regular in-person bonding experiences sponsored by the company, Competitive compensation, Holistic perks program (including free therapy, employee wellness, and more), Excellent health, dental, and vision coverage, 401k benefits with employer matching contribution, The chance to build something that changes lives – and that people love, Any piece of hardware or software that will make you happy and productive, An awesome community of co-workers