QI Project Manager - BIDMC at Beth Israel… · Beth…

Summary: Beth Israel Lahey Health is a healthcare organization committed to making a difference in people's lives. The QI Project Manager plays a critical role in driving performance improvement by leading and evaluating quality initiatives across the division and department, managing a diverse portfolio of projects to support quality improvement efforts. Responsibilities: - Develops project scope, goals, and objectives, success criteria, assumptions, and team membership through rigorous analytical processes in collaboration with project sponsor(s) - Advocates interdisciplinary participation in all improvement efforts. Negotiate and define the scope of services provided to teams - Ensures effective project planning. Design communication strategies for project progress - Provides project guidance to operational project leaders and sponsors - Analyzes projects by vice presidents or department leaders to assess organizational potential and strategic alignment - Participates in organizational Committees and Councils as assigned (member or support staff) - Collaborates with others to develop and execute redesign and performance improvement models. Identify strengths and weakness of teams and learning opportunities for individuals and teams - Develops approaches to quantify and report on key performance measures in all improvement work - Provides training in project management and performance improvement, Mentors team leaders and teams - Partners with sponsors and team leaders to strategize team project plans - Ensures equal participation by team members, providing feedback to all levels of the team - Facilitates alignment of goals across the organization. Actively seek information from all customers - Identifies sources of data for teams, including internal and external benchmarking information - Facilitates the documentation of process flows (current/future state) - Designs data collection methods and data analyses to support team efforts Required Qualifications: - Bachelor's degree in Business or Healthcare Management required; Master's degree in Business or Healthcare Management preferred - 1+ years of related work experience required - Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications; May produce complex documents, perform analysis, and maintain databases Preferred Qualifications: - At least 5 years of QI/PS experience in a healthcare setting - Excellent skills in client management, team building, and motivating large groups Required Skills: Quality Improvement (QI), Data Analysis, Project Management Important Skills: Microsoft Applications Nice-to-Have Skills: Client Management, Team Building, Customer Service, Oral Communications, Written Communications