Outlet Customer Experience Specialist, Advisor at Best Buy · Parma

Summary: Best Buy is committed to enriching lives through technology and is seeking a Sales Consultant – Appliance Outlet. The role involves ensuring a world-class customer experience by engaging customers, maintaining inventory standards, and supporting sales strategies. Responsibilities: - Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service - Ensure inventory and merchandising standards are maintained in outlet store area - Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops) - Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals Required Qualifications: - Ability to work successfully as part of a team - Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications: - 3 months experience working in customer service, sales or related fields Required Skills: Sales Benefits: Competitive pay, Great employee discount, Financial savings and retirement resources, Support for your physical and mental well-being, Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility., Intermittent or reduced-schedule leave is also available for certain medical or family care leaves., Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service., Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.