Berman Auto Group→

Service Manager at Berman Auto Group in Lincolnwood, IL

ExperiencedOn-siteFull-timeLincolnwood, IL$125k–$125k/yr

Job Description

Job Description:

Berman Hyundai is looking for a Service Manager to add to the team!

Location: Lincolnwood, IL
Pay: $125,000/ annually (Commission Role - Total Shop GP, ROs, CSI + ELR)

Must have Dealership Service Management Experience

You will help plan, train, lead, and monitor the performance of service advisors, service technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives.

We offer:

Competitive PTO Policy
Multiple Low-Cost Medical Insurance Options
Low-Cost Dental, Vision & Life Insurance Options
Short Term & Long Term Disability
401K
Automotive Service & Sales Discounts
Opportunities for Advancement

Responsibilities:

Oversee daily service department operations to ensure efficiency and profitability
Lead and motivate a team of service advisors, technicians, and support staff
Develop and implement strategies to increase revenue and customer retention
Train and mentor team members to improve performance and service quality
Ensure all service work meets manufacturer standards and customer expectations
Hire and develop service advisors and technicians
Address customer concerns promptly and professionally to resolve issues
Monitor key performance indicators (KPIs) and adjust strategies to meet goals

Qualifications:

2 years of experience as a Dealership Service Manager
Proven leadership ability to mentor and train team members
Proficient time management and organizational skills
Excellent communication and interpersonal skills
Strong understanding of automotive service operations and profitability strategies

Additional Information:

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.