Enrollment Liaison at Bering… · Brevig…

ENROLLMENT LIAISON About Bering Straits Native Corporation Bering Straits Native Corporation (BSNC) was formed as a result of the Alaska Native Claims Settlement Act (ANCSA) in 1972. BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound. This is one of the most culturally diverse regions in the state. Three distinct Native languages are spoken: St. Lawrence Island Yupik, Central Yup’ik, and Inupiaq. About this position: Enrollment Liaison                        Location – Remote The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.   Applicants will be notified via phone or email within ten (10) business days of submittal.   Essential Duties & Responsibilities Community Based Applicant Support •         Serve as the primary point of contact within the community for enrollment assistance. •         Assist community members with completing descendants and missed enrollee applications. •         Help applicants understand eligibility requirements and required verification documents. •         Provide clear and respectful assistance to shareholders, descendants, and families. •         Support Elders and individuals who require additional assistance completing applications.   Application Intake and Documentation Support •         Review applications for completeness prior to submission to the enrollment office. •         Review submitted documentation to confirm it meets enrollment requirements, notify applicants if additional or different documentation is needed, and provide guidance on where and how required records may be obtained in accordance with established enrollment procedures and available public resources. •         Ensure applications and supporting documents are organized and properly submitted. •         Assist with scanning, uploading, or transmitting application materials using provided equipment. •         Ensure original documents are handled securely and returned to applicants promptly.   Coordination with Corporate Enrollment Team •         Work directly with Enrollment Technicians to support application processing. •         Assist with follow up requests for missing information, documentation, or clarification. •         Help locate and communicate with applicants within the community when additional information is required. •         Provide status updates and support resolution of incomplete or aging applications. •         Maintain accurate records of applicant interactions and application status.   Community Outreach and Enrollment Support •         Promote awareness of enrollment opportunities within the community. •         Encourage timely application submission by providing accessible local assistance. •         Assist with special enrollment projects and outreach activities as assigned.   Confidentiality and Records Protection •         Maintain strict confidentiality of all applicant and shareholder information. •         Handle all records in accordance with BSNC policies and established procedures. •         Protect sensitive personal, family, and shareholder documentation.   Required (Minimum Necessary) Qualifications •         Education Requirements: High school diploma or equivalent required. •         Experience working in a community service, administrative, customer service, or support role. •         Experience working with confidential or sensitive information preferred. •         Must be a verified BSNC shareholder, descendant of a shareholder, or spouse of a shareholder. •         Must reside in the community of assignment. •         Ability to work flexible hours based on applicant need and availability. •         Ability to independently operate and use provided computer, scanner, and phone equipment to communicate with applicants and corporate enrollment staff, enter and transmit information, and support application processing   Knowledge, Skills, Abilities, and Other Characteristics •         Strong interpersonal and communication skills. •         Ability to work respectfully and effectively with community members and Elders. •         Ability to maintain strict confidentiality of sensitive information. •         Strong attention to detail and organizational skills. •         Ability to follow established procedures and instructions. •         Ability to work independently with remote supervision. •         Ability to coordinate with corporate enrollment staff and provide accurate information. •         Basic computer skills and ability to use provided equipment and software. •         Ability to manage multiple applicants and follow up responsibilities.   Preferred •         Knowledge of BSNC shareholder enrollment and descendant eligibility. •         Familiarity with local families and community relationships. •         Experience assisting with applications, records, or community programs. •         Knowledge of Alaska Native shareholder enrollment or tribal enrollment processes.   Supervisory Responsibilities ·         This position will not have supervisory responsibilities.   DOT Covered/Safety-Sensitive Role Requirements ·         This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.   Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Work is performed within the assigned rural community, typically in a designated office space provided in coordination with the Tribal office, Village Corporation office, or other approved community facility. The work environment is primarily an office setting and requires regular use of a computer, scanner, phone, and other provided equipment. Occasional movement within the community may be required to assist applicants or coordinate follow up. Work involves handling confidential personal and shareholder records.   Schedule and Flexibility: This is a temporary, part-time position lasting approximately one to four months, depending on community population size and application volume. Work schedules will vary based on applicant demand, office availability, and enrollment activity within the community. Some flexibility in daily hours may be required to accommodate applicant availability, including occasional evening hours if necessary.   Other Pertinent Work Details: Equipment, technology, and necessary supplies will be provided. A designated workspace will be coordinated in partnership with the Tribal office, Village Corporation office, or other approved community location. This position works under the direction of the Enrollment Manager and in close coordination with Enrollment Technicians located at the corporate office. Reliable attendance, professionalism, and strict confidentiality are required. Travel outside the community is not expected unless specifically coordinated and approved.   Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.   Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.   Bering Straits Native Corporation is an equal opportunity employer.  All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.