Packing Supervisor at Bergen Logistics in North Bergen, NJ

The Packing Supervisor will play an important role in overseeing packing operations to ensure efficient, accurate, and timely order fulfillment for our clients. The Packing Supervisor will lead a team of packing associates, maintain quality standards, and contribute to the smooth functioning of our warehouse and distribution operations.

Duties and Responsibilities

• Monitor packing processes to ensure that products are packaged securely, efficiently, and in compliance with client specifications and quality standards.
• Implement best practices in packing techniques to minimize damage during transit and ensure customer satisfaction.
• Conduct regular quality checks on packed orders to verify accuracy, completeness, and compliance with packing guidelines.
• Collaborate with the Client Services team to resolve packing-related customer inquiries.
• Plan and organize packing activities to meet daily, weekly, and monthly targets while maintaining high standards of quality and accuracy.
• Monitor order volumes and adjust staffing levels as needed to ensure optimal utilization of resources.
• Generate and present regular reports on packing efficiency, accuracy, and performance metrics to management.
• Utilize warehouse management systems (CloudX) to manage packing operations.
• Monitor and track departmental productivity, ensuring performance meets established benchmarks (e.g., Units per Hour - UPH).
• Ensure a safe and organized working environment by enforcing safety protocols and best practices.
• Maintain accurate records of packing activities, including order details, quantities packed, and any discrepancies.
• Identify opportunities for process improvement in packing procedures and collaborate with cross-functional teams to implement enhancements.
• Monitor inventory levels of packing supplies, including boxes, wrapping materials, labels, and other necessary items.
• Lead, train, and mentor packing associates to ensure they understand their roles, follow procedures, and meet productivity goals.
• Foster a positive and collaborative work environment that promotes teamwork and effective communication among team members.
• Conduct monthly EFR (Efficiency Feedback Reviews) with staff, providing feedback and coaching on areas for improvement.
  

Rotating schedule:

• Sunday: 7:00 AM – 3:30 PM
• Monday – Thursday: 9:00 AM – 5:30 PM

This job posting outlines the key responsibilities and requirements of the position and is not intended to be all-inclusive. Additional duties and responsibilities may be assigned at the company’s discretion.