Bender Companies→
Community Manager- St. Charles at Bender Companies in St. Charles, IL
Skills
Job Description
Come join the growing team at Bender Companies!
Bender Companies is an owner-operator specializing in the acquisition and management of value-add multifamily properties. Since its inception in 2011, Bender Companies has established a proven track record of high performing investments through strategic acquisitions, mitigating risk, and effective management. Today, Bender Companies owns and operates 29 properties throughout the Midwest, with nearly 6,500 units.
We are a high growth company that values integrity, initiative, and inclusion. If you are looking for a company where you can see your impact make a difference in the company, this may be the place for you
What We are Looking For:
We’re seeking an experienced Community Manager to take ownership of the day-to-day operations at one of our apartment communities located in St. Charles. This role is ideal for someone who combines a passion for prioritizing resident experiences with operational excellence and a business-owner mindset.
The ideal candidate will be a strong leader, problem-solver, and communicator who's comfortable wearing many hats and energized by the challenge of making a property run smoothly, profitably, and with a strong sense of community.
Job Type: Full-time
Pay:
- $75,000-$80,000/yr (base)
- Monthly bonus opportunity
- Leasing and renewal commissions
Schedule:
9 AM-5:30 PM (however hours may vary)
Monday to Friday
Weekends as needed
Here are some things that will make you successful:
A bachelor’s degree or equivalent college-level coursework (preferred)
At least 2 years of proven success in apartment property management
CPM (Certified Property Manager) designation or other relevant certifications (preferred)
Strong verbal and written communication skills
Solid experience with financial performance analysis, budgeting, and reporting
The ability to lead, coach, and develop on-site teams with professionalism and positivity
A passion for customer service and community-building
A proactive and problem-solving mindset in a dynamic, fast-paced environment
The ability to remain calm, confident, and focused under pressure
An entrepreneurial mindset and a continuous improvement approach to operations and resident satisfaction
What you will be doing:
As a Community Manager, you’ll be the strategic and operational leader of your property, responsible for ensuring that leasing, maintenance, and resident service functions work together seamlessly. You’ll also be the face of the community, creating a positive and professional atmosphere where residents feel welcome, heard, and valued.
This is both a leadership and hands-on operational role, requiring a balance of people skills, problem-solving ability, and business acumen.
Core responsibilities include:
Overseeing daily property operations to ensure excellence in resident satisfaction, property condition, and financial performance
Coordinating and directing all maintenance activities, including unit turns, building repairs, and tenant improvements
Ensuring apartment units are always “market-ready”, working closely with maintenance and leasing teams
Leading the leasing team to meet occupancy goals and implement resident retention strategies
Monitoring and managing operating budgets, analyzing expenses, and identifying opportunities for cost savings
Building strong relationships with residents; handling concerns or escalations with professionalism and care
Conducting regular physical inspections of the property and apartments to ensure high standards of cleanliness, safety, and maintenance
Managing vendor and contractor relationships; reviewing and approving invoices to ensure quality and cost control
Guiding your team through change, new initiatives, and ongoing process improvements
Proactively analyzing rental rates, market conditions, and competitive trends to optimize performance
Driving community engagement and resident satisfaction through events, feedback initiatives, and high-touch service
Where you will work:
This position will require you to work on-site at the property in St. Charles.
Why work for Bender Companies:
90% employer-paid coverage of base Medical Insurance plan
75% employer-paid coverage of base Dental Insurance plan
75% employer-paid coverage of Vision Insurance plan
401K with company match
11 Paid Holidays
2 weeks of annual PTO
16 hours of personal time
Exciting company growth and potential for career advancement
Supportive Team
Mission focused on providing quality workforce housing
Background checks will be performed on all qualified applicants.
Equal opportunity employer.