Home Office Coordinator at Benchmark Senior Living in Waltham, MA

Home Office Coordinator Benchmark has been a trailblazer in senior living for nearly 30 years, operating 70 communities with 7,400 associates across the Northeast. With $3 billion in assets under management and $700 million in annual revenue, the company is experiencing historic growth, expanding its footprint from Boston to Washington DC. Benchmark offers independent living, assisted living, memory care, and continuing care retirement communities, positioning itself as a leader within this growing real estate sector. Senior housing has consistently ranked among the top three real estate sectors for long-term investment returns, and with the Baby Boomer 80+ population projected to grow over 5% annually through 2030, demand is surging.   PURPOSE The Home Office Coordinator manages the daily operations and upkeep of the Home Office, ensuring office spaces are organized, well-maintained, and fully operational. Responsibilities include coordinating office supplies, snacks, catering, meeting logistics, onboarding support, organizational communications, associate engagement initiatives, and administrative projects. This role partners with the Executive Administration Team to support business operations, office events, and an exceptional workplace experience for associates and guests.   Hours: 8:00 – 4:30 PM daily (flexible based on meetings scheduled)   PRINCIPLE DUTIES AND RESPONSIBILITIES • Oversee daily kitchen stock and order weekly as needed. • Responsible for ordering and restocking all supplies for the overall office. • Oversee the upkeep, cleanliness and organization of the Home Office including: • Mail room • Bathrooms and supplies (not overseen by Boston Properties (BXP) Management) • Printer stations • Country Kitchen • Conference Rooms • Coordinate and order all catering for Home Office meetings, trainings, and special events as requested. • Responsible for room set-up, break-down, and clean-up for meetings. • Coordinate decorating of Home Office at Holiday time with the CEO’s assistant. • Complete American Express and Purchase Card (P-Card) expense reports on time with appropriate back-up. • Assist Home Office Administrator in picking up all mail and packages from the building’s mail room. • Assist and back up Home Office Administrator with phones and mail as needed. • Assist Home Office Administrator with Boston Properties (BPX) requests/needs. • Assist Home Office Administrator in setting up room for quarterly board meetings. • Support onboarding: • Assemble new hire onboarding binder, new hire swag box, name plates, and lobby welcome sign. • Order nametags and business cards as needed. • Clean and prepare offices and desks for new hires. • Produce, assemble, and ship Director of Community Relations (DCR) binders as requested. • Maintain swag inventory in Admin Team closet. • Update and maintain Home Office Organizational Chart. • Update and distribute Regional Operations Organizational Chart, Community Directory, and Community Codes monthly. • Responsible for cleaning the kitchen including a regular cleaning of the refrigerator, microwave, ice-maker, small appliances, and coffee-maker; as well as load and unload dishwasher. • Frequently check furniture to make sure it is clean and in good condition. • Maintain water cooler and appliances to ensure proper functionality. • Assist Home Office Administrator with annual Turkey Cards project. • Other duties & projects, as assigned.   Associate Related • Opportunity to join the Associate Events Council to plan events for Home Office. • Assists in the preparation and execution of fire drills/office safety. • Work with Human Resources Department on Length of Service awards to obtain quarterly recipients names, process congratulations cards for CEO’s signature, send email to recipients following the meeting with catalog to select Length of Service Award, collect all orders from associates and submit to Stran for processing.  Liaison with Stran regarding Length of Service gifts (Catalogs, item selections, etc.). • Other projects, as assigned SKILLS AND ABILITIES • Knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook and Access) as well as familiarity with the Internet and its search tools. • Strong organizational, oral and written communication skills • Knowledge of office equipment and ability to trouble shoot problems. • Maintain absolute confidentiality • Attention to detail   EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION • High School graduate or equivalent certificate; Associates degree preferred.  • Experience working in an office environment in a similar capacity. • Event coordination experience preferred.