Inside Sales Representative at Benchling in Boston, MA

We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today. ROLE OVERVIEW As an Inside Sales Representative, you'll be embedded within Benchling's Enterprise sales organization — partnering directly with 2-3 Enterprise Account Executives to drive growth across our largest, most complex accounts. You'll own outbound prospecting into these accounts and close smaller deals and renewals independently, while learning the full enterprise sales motion from some of the best in the business. This is a high-visibility role for someone with a scientific background and early sales experience who wants to build a career in enterprise SaaS sales. You'll work at the intersection of science and commercial strategy — helping the researchers, scientists, and R&D leaders at top biopharma companies understand how Benchling can accelerate their work. RESPONSIBILITIES - Own and execute renewal and change order opportunities (iACV <$75K) within assigned Enterprise Accounts, in close partnership with Enterprise AEs - Drive outbound prospecting activities — cold calling, sequenced email, and multi-thread outreach — into Benchling's largest accounts - Serve as a trusted advisor to customers by developing deep understanding of their existing and future R&D workflows and roadmap - Partner with Customer Success Managers to identify product expansion opportunities within the existing user base - Build and maintain rigorous Account Plans, Org Maps, and Opportunity documentation to support coordinated account strategy - Contribute to consistent attainment of revenue and booking targets within assigned territory QUALIFICATIONS - Life science background required — either a bachelor's degree in a life science discipline (e.g., molecular biology, biotechnology, biomedical engineering, biochemistry) or direct experience selling into pharma, biotech, or life science organizations - 1–3 years of experience in a Sales Development or Inside Sales role, ideally with exposure to enterprise or complex accounts - Demonstrated track record of consistent, high-volume outbound activity and strong conversion - Strong verbal and written communication skills — you can translate scientific complexity into business value - Experience with account planning, organizational mapping, or structured sales methodologies - Self-motivated and methodical: you don't wait to be told what to do, and you follow through on what you commit to Nice to have: - Prior experience selling into Top 20 Pharma or large biotech accounts - Familiarity with Salesforce, Outreach, or similar sales tools - Exposure to scientific research workflows, laboratory software, or R&D processes HOW WE WORK Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week. Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.