Belmond→
Restaurant Host at Belmond in London, England, GB
Skills
Job Description
As a Restaurant Host at The Cadogan you will join our fantastic F&B team who look after each other, our amazing property and our guests.
If you are looking to develop your skills and be part of the future of luxury, this is your moment.
Primary Responsibilities Include
Guest Service: Greet and seat guests warmly, present menus. Provide information on dishes, make recommendations, upsell when appropriate, and inform about daily specials
Reservations & Communication: Manage reservations, waiting lists, phone calls, and emails; respond to enquiries and coordinate special requests.
Team Coordination Support: Collaborate with staff for smooth operation, ensure effective handovers between shifts, and assist with administrative tasks. Support with service when needed.
Cleanliness & Organisation: Maintain a tidy reception and dining area, and support general restaurant cleanliness.
Compliant Handling and Standards: Address guest concerns professionally, follow LQA and FORBES standards, and escalate issues as needed.
About Us
Enchanting guests since 1887, The Cadogan A Belmond Hotel is located at the crossroads of London's desirable cultural neighbourhoods; Chelsea, Knightsbridge, and Belgravia and offers guests a refined residential experience within a restored townhouse.
The hotel’s 54 rooms and suites artfully blend a rich historical legacy with contemporary luxury, creating a space imbued with character, history, and a profound sense of belonging, all while echoing its tradition of hosting both historical and contemporary esteemed guests. The hotel further distinguishes itself by presenting a diverse array of exceptional dining experiences, which include seasonal all-day dining at its signature restaurant, expertly mixed cocktails in the bar, and an elegant afternoon tea service in The Cadogan Lounge. Guests also benefit from exclusive access to the prestigious Cadogan Place Gardens, complete with private tennis courts, offering a serene escape within the city.
The Belmond & LVMH Family
The Cadogan is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
What You Bring:
Warm, genuine and approachable character
Excellent team working skills
Great attention to detail
Applicants must have eligibility to work in the UK.
What We Offer:
The Cadogan we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
Competitive salaries with generous service charge
Complimentary and preferred rate experiences at our iconic destinations as well as Guest Experiences here on site
Dedicated hospitality-specific benefits platform and many more
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.